Mitch B.
Vehicle Make : Lexus
The area of bumper that was the damage was fixed but the other areas of the bumper where paint was flaking off from the last time you painted it was just painted over and not sanded down. I was disappointed with the work. mitch
Joseph M.
Vehicle Make : Hyundai
Great experience from start to finish. Bo was great.
John S.
Vehicle Make : Volvo
Very good though it took a very long time. when i got it back it looked brand new. thank you
Shaniqua C.
Vehicle Make : Lexus
I am not at all please with the work done to my bumper. The work does not look professionally done at all, and my Lexus dealer contact agrees. As highly recommended as Classic Collision came, we were both extremely disappointed.
Grace S.
Vehicle Make : Lexus
Although the work was done, the car on the inside came back so dusty and dirty. That is not the way I carry my car and it was hard to breath in being that I'm asthmatic. The repair was done nicely, The car was washed, however, the entire car came back with white dust on the wheel, the navigation screen, everywhere!! Just don't do that again ok!
Trent S.
Vehicle Make : Mercedes
Thanks for the good work from Charlie, Courtney, Beau and everyone else. The car looks great and I appreciate your help.
Trent
Deborah F.
Vehicle Make : Ford
Excellent customer service and repair. Bo and the young lady at the reception area were so professional and made me feel welcome. Thank you all for a job well done I appreciated the updates by text as well as receiving status updates from Bo.
You all are top notch!
Thank you
Debbie Fitcher
Cornelius B.
Vehicle Make : Honda
Nicely done. Thanks for all the updates
David M.
Vehicle Make : Hyundai
Was surprised how fast Classic Collision finished my car. Ashley was very helpful and informative. Thank you all for the great work!
Hal R.
Vehicle Make : Lexus
Everyone I was in contact with, from the receptionist to the customer service rep, was professional and very helpful. They made me feel very comfortable in an unfamiliar situation.
Donald S.
Vehicle Make : BMW
Ashley's a real pro...
Pamela C.
Vehicle Make : Lexus
I appreciate your team addressing my concerns and making the corrections to return my car to its original state.
Emily H.
Vehicle Make : Nissan
You guys are FANTASTIC! We had a tad of an issue as far as parts getting there on time, but regardless, you were able to fix my car in a timely manner and for a reasonable price. Shout out to Ashley who answered all 100 of my emails even while she was out on her sick day. She's a rockstar. Everything went smoothly and I couldn't be more thankful for their fantastic customer service! Also, I got overcharged when I paid and didn't notice but they called me about half an hour after I left and let me know that they needed to reimburse me $50. I don't think a lot of other companies would have done that. You guys are fabulous and I can't thank you enough!
Gina L.
Vehicle Make : Infiniti
My front right tire was deflated despite a checklist saying that tire pressure was checked. I couldn't drive home and risked a flat tire finding a gas station. Also communication from CC was not ideal. I had 2 messages one saying the car was ready and another saying a few more days. Cohen I tried to call I was put on hold and told the rep was busy. I am too busy for difficult communication. Body work appears ok otherwise but felt the customer service was lacking
Emily A.
Vehicle Make : Toyota
I know it can be frustrating and high anxiety dealing with automobiles, transportation and scheduling. I thank everyone there who helped make this as easy as possible. Sincerly, emily kat
Ted Y.
Vehicle Make : Acura
Courteous, on time, no surprises.
Fabiola C.
Vehicle Make : GMC
Exsenent work
Monique H.
Vehicle Make : Volkswagen
Great customer service!!
Elamurughu G.
Vehicle Make : Honda
It was very fast turn around time. Ashley was great.
Terry M.
Vehicle Make : Mazda
Ashley was great, friendly and professional.
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