Classic Collision of Chamblee

Beau is great.

The repair was satisfactory. It wasn't returned when promised.

Service Advisor Parick St. Clair did an outstanding job through the entire process from his providing the estimate, supervising the repair, and arrranging my pick up of the car today. He was courteous, knowledgable and professional.

Very Professional service and very knowledgeable employees. We will use your services again when we need them.

Excellent customer service. I was informed as the work proceeded, which helped with planning for returning the rental car. And I was pleasantly surprised that my vehicle had been detailed inside and out -- with the repairs and the detailing, my car looked great, almost like getting a new car for Christmas! I will certainly recommend Classic Collision to my friends and neighbors if they ever need to have body work done on their vehicles.

Very smooth and efficient process!

Vehicle was not properly cleaned.

Job well done, your employees are very courteous

Great customer service. Especially liked the text updates.

Y'all always do a great job!!

The team at Classic Collision were extremely approachable and patient. They were happy to answer questions and provided timely updates. I appreciated the responsiveness and their kindness.

Great job! Friendly.

The customer service was great. Jeff ruder was ver professional and delivered my car three days early. I was informed by text on the progress each day. Really great work. I picked the car up on Saturday even though they were not officially open. Jeff came in worked around my schedule. N

Staff was very polite and helpful. We really liked the email updates on the progress of the repair. Thought it was helpful.

Great communications and update status on my vehicle process. Thank you

Everything about my experience was superior to competition. Great job guys and girls.

Classic collision received my car October 18, 2016 my car wasn't ready till December 5, 2016 never knew the process would take that long to replace a tire ,rim ,and a bumper

Several issues: I chose CC based on neighborhood recommendations even though I had rec'd a cheaper estimate somewhere else. (****) The car was finished later than the original estimate even though texts all along kept saying it would be on time. (2) A trim piece was broken during removal & was missing at the time of pickup. Thankfully I caught it but we waited for the part to be located, purchased, and installed. This part wasn't related to the accident & I was never informed it was broken. (3) There is a strange discoloration on the newly painted bumper. Reason provided was due to previous repair job performed by previous car owner but the repair was on the inside of the bumper...looks like a surface prep issue to me that should have been caught & corrected during the paint phase. (4) The accident was to the driver-side front fender but it popped the passenger-side of the bumper out of alignment with fender. I pointed this out during the estimate & was told "ok" but it wasn't repaired. Reason given was due to the previous repair job yet the bumper was aligned fine on that side prior to the accident. For the premium cost paid for this repair I had much higher expectations so I will not be using CC again and will let neighbors know on the Nextdoor.com web site where people had recommended your company over others.

Thank you very much, they are very professional I love the attention,

The staff was pleasant and very helpful. Cornelius managed to get the parts in and my car finished earlier than expected. Thank you for the great service. I have already referred a friend.