Troy P.
Vehicle Make : Chevrolet
Very pleasant staff from the geico reps to the fermam staff all professional and caring.
Antia G.
Vehicle Make : Toyota
Very professional team.
Make updates every day to the client
Look for solutions
quality in the repair and they look for the best part and pieces
Justin L.
Vehicle Make : Chevrolet
I’m glad that my truck is in great hands with Ferman!
Alejandro M.
Vehicle Make : Nissan
Good job
Matthew W.
Vehicle Make : Ford
Everyone on the team worked hard to make sure I was completely satisfied with the repairs. They were excellent communicators and got the job done fast and right.
James F.
Vehicle Make : Honda
I appreciated the update texts. I felt informed throughout the entire process.
Elizabeth O.
Vehicle Make : Nissan
Very professional. Made a not good situation (a hit and run on my car) easy and did a great job.
Marva K.
Vehicle Make : Toyota
Y'all did a great job thanks for the courtesy of texting and keeping me informed about the car I'm very satisfied.
Telesicia N.
Vehicle Make : Chevrolet
Thanks to the team there for getting me in and out quickly. Thanks for making my car look like nothing ever happened to it.
Pamela H.
Vehicle Make : Mazda
Everything was fantastic. The entire team was amazing!
Shelly G.
Vehicle Make : Ford
Excellent service and communication.
Warren M.
Vehicle Make : Toyota
I very much appreciated being kept informed as to the repair status on an ongoing basis. Body & paint work appear first class.
Tonia C.
Vehicle Make : Chevrolet
To much over spray on the car. Broke my rain guard . malfunctioning electrical, keypad won't work, radio will not shut off, dome light will not turn off. Have to disconnect my battery in order to turn everything off. Clanky noise in steering column.
Yaniel G.
Vehicle Make : Chrysler
I was treated by your team like royalty and Mr. Manuel from the service collision department wow you have the greatest employee!!!!
Thank you Thank you Thank you!!!
Ronald S.
Vehicle Make : Ford
Jen did an excellent job! She constantly sent me updates through text and email and left voicemails (I’m bad at answering the phone) making sure I got all my updates. If I emailed her she got back to me in a timely manner. In the end she personally clean my car for me due to the shop being backed up and I was set to pick up my car on a Friday just 30mins before closing. If an Incident like this we’re to happen again and should I need the assistance of Ferman Collision then I will be asking for Jen!
Michelle K.
Vehicle Make : Kia
Excellent customer service and seamless service.
Sean G.
Vehicle Make : Hyundai
Manni was very professional, friendly and kept me up to date on the progress of my car. Actually finished my car a week earlier than originally expected. Thank you
Sharon S.
Vehicle Make : Chevrolet
Jennifer **** was more than excellent of keeping me updated and I've never had that kind of before all I can say is guys you're doing a great job and keep up the good work
Harold E.
Vehicle Make : Nissan
The damage repair seems to be flawless. Very pleased.
Appreciated the daily texts.with updates and progress.
Everyone very courteous and helpful.
Samuel G.
Vehicle Make : Mazda
Tamera was fantastic!!! Awesome service and kept me up to date everyday. I just want to say you all are awesome keep up the good work!! Ill always send people your way!! Thank you all so much!!
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