Connie P.
Vehicle Make : Chevrolet
3 weeks seemed like a long stay for my car, but the quality work was worth it.
Kenneth G.
Vehicle Make : Buick
Great job
John M.
Vehicle Make : Saab
The text notifications were misleading I would give those a 3/5. The staff and whole experience were 5/5. I would highly recommend ferman for any repairs.
Ava L.
Vehicle Make : Toyota
Very pleased with my vehicle repairs. Thank you for keeping me informed about my car. Very efficient in finishing ahead of schedule. Great job!
Bill S.
Vehicle Make : Chevrolet
Keep us up to date. We appreciate the personalized service. Jen & Tamara were wonderful.
Alison S.
Vehicle Make : Honda
Everything exceeeded my expectations. Turn around was quick!
Jennifer S.
Vehicle Make : Honda
Frankie and Jorge were an amazing team to work with. They were responsive to my requests and wonderful about keeping me in the loop as my repairs were complete. They worked with me from start to finish and most definitely were the epitome of what you hope a customer service team should be. Thanks to this team for the fast and friendly service.
Avalyn D.
Vehicle Make : Mazda
Work was completed in the time quoted and was done very well. I appreciate being kept informed of every step. Thank you!
Niketa R.
Vehicle Make : Chevrolet
My car look's excellent it looks like nothing ever even happened I really appreciate it thank you
Emily E.
Vehicle Make : Mazda
I was very pleased with the service. I think the daily updates via text message are a great example of amazing customer service. I will definitely recommend Ferman Chevrolet to anyone that needs their car repaired. You guys are great!
Linda V.
Vehicle Make : Chevrolet
I was totally satisfied with my recent repair experience. I was informed everyday during the process of my repairs, and was very impressed and satisfied with the customer service being so great with how comfortable that they made me feel, by making sure that I was updated through the complete process of repairing my car, and I am very grateful for that. I would trust Ferman Chevolet's repair center to always be the people to repair my vehicle. Thank you again, to Ferman Chevolet repair center and staff.
Sincerely,
Linda V
Ecru R.
Vehicle Make : Chevrolet
Jen and Tamara from collision were a great help and I was very satisfied with their customer service.
Crystal G.
Vehicle Make : Chevrolet
Every member of your team provided excellent customer service
Tania M.
Vehicle Make : Ford
Great job!
David T.
Vehicle Make : Chevrolet
Jen did an excellent job! She was very clear and concise in her communications which were received daily. Jen was a pleasure to work with and is an asset to Ferman Chevrolet. Cathy ****
Ronald M.
Vehicle Make : Chevrolet
Jen was very nice and helpful during the whole process! I like that you guys keep me updated each day and make sure the whole process is understandable and easy specially for first time clients!
Raquel G.
Vehicle Make : Jaguar
Jorge and Frankie were fantastic! They took care of me by answering any questuons I had and continuously keeping me updated on the progress of my car. I really apprecuate their professionalism. Keep up the great work and thank you for making this experience so smooth!
Tomas M.
Vehicle Make : Chevrolet
Excellent customer service. Keep you update everyday in the progress of the repairs. Customer service above any consumer expectation. The rental service was very easy I be out in 15 minutes. I will recommend your collision center to friends and family.
Tameral R.
Vehicle Make : Chrysler
Great body repair job!
Lakshmi V.
Vehicle Make : Honda
Great service...timely updates... and friendly ppl
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