Elena /.
Vehicle Make : Subaru
Always good to deal with you guys. You make life easier.
Rami N.
Vehicle Make : Vehicle
Long delays about repair estimate, and bad communication
Cuong N.
Vehicle Make : Vehicle
Thank you!
Artgie G.
Vehicle Make : Lexus
After my car accident, I took my car in for repairs to replace my rear bumper, rear diffuser, and repair my trunk. Repairs should of been straightforward as it was a minor accident. After the first repair, both side panels of the rear bumper were not flushed and were clearly sticking out. The adjustors were aware of the bumper defect, spoke to management, and attempted to repair it a second time. Upon completion of the second repair, improvements were made but the panels remain sticking out and not flushed. I pointed it out to the adjuster, who kindly said "That was the best they could do." Great staff, good communication, but satisfactory/poor workmanship as the bumper is clearly a bad part.
Samantha W.
Vehicle Make : Vehicle
Mike is amazing!
Quang Luan.
Vehicle Make : Honda
Very good
Charles M.
Vehicle Make : Mazda
I had a great experience at AJ-USA. They always kept me updated on the repairs, and they were friendly and professional. The quality of the repairs was also excellent! I can't recommend them enough.
Sumi S.
Vehicle Make : Vehicle
Great service. Mario was excellent
Kelly J.
Vehicle Make : Vehicle
Was kept informed of progress but more details on what parts were causing delays would have been great. Took longer than I expected but it is a first of its kind vehicle from a new company. Was missing one wheel hub center cap upon return but purchased it from manufacturer
Tonya J.
Vehicle Make : Chrysler
My car was finished in a timely manner. My car looked like it was never in an accident. 10 stars to AJUSA..This company totally rocks..I would so recommend this shop to all of my friends and family.
Salvador M.
Vehicle Make : Acura
Looks exceptional.
Johanna A.
Vehicle Make : Honda
I believe my comments are best addressed with the Manager. I am happy to provide direct feedback upon my return from an International trip.
I believe it could add to improvef customer satisfaction.
Johanna A.
Vehicle Make : Honda
I believe my comments are best addressed with the Manager. I am happy to provide direct feedback upon my return from an International trip.
I believe it could add to improvef customer satisfaction.
Nick S.
Vehicle Make : Toyota
There were several things that were not put back together properly which made waist precious time through several days taking the car back and forth to AJ USA and Rivian.
Kechun/jiali T.
Vehicle Make : Porsche
You did excellent job.
Phylis Eileen.
Vehicle Make : Scion
The repair was great, the updates were very helpful as my car was traveling the path of restoration. Thank you!
Ana Marie.
Vehicle Make : Toyota
Do not take your vehicle here.
I trusted them with my vehicle and improperly installed my bumper grille costing more time and money!
Patricia R.
Vehicle Make : Toyota
Good sevice. Good quality
Barbara /.
Vehicle Make : Lexus
My car was repaired well. I was kept apprised of the status of the repair.
Carl L.
Vehicle Make : Volkswagen
From the initial contact and inspection of the damage, to the updates and final delivery, everything exceeded expectations. This is the 2nd vehicle I've had repaired by Aj-usa, and I'll be back again if needed... ;)
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