Kandy P.
Vehicle Make : Toyota
Good job
Gordon W.
Vehicle Make : Lexus
Thank you... I appreciated the frequent updates via text, the courteous and professional staff and the quality of work.
Shahrokh N.
Vehicle Make : Mercedes
Very friendly staff and speedy service.
Shaun R.
Vehicle Make : Toyota
Matt and Katie were awesome. You are lucky to have them. Would go there in a heart beat.
Hsiu-lien C.
Vehicle Make : Toyota
Very good.
Richard S.
Vehicle Make : Ford
A job well done!
Rory M.
Vehicle Make : Hyundai
You guys are great!!
Hannah P.
Vehicle Make : Honda
You guys have an absolutely amazing staff at the Geico repair shop. I cannot stress that enough. From the lovely friendly ladies at the front desk to the awesome adjusters and mechanics, I couldn't be more happy with the service I received getting my Civic repaired. The gentleman at the Enterprise desk also does a great job! Thank you all for fixing my car up again, it looks perfect. Hopefully I don't have to come see you guys any time soon but if I do, I know my car is in good hands! Thank you thank you thank you!
Katherine C.
Vehicle Make : Ford
Upon receiving my vehicle (which was ready 3 days earlier than the estimated date) I noticed one paint mark that was never repaired and a scratch in the new part they had put on. The representatives took a look and assured me they missed these and would take care of it at earliest convenience, but I noticed that in the final inspection report they checked Yes to all categories.
Richard L.
Vehicle Make : Volkswagen
Outstanding customer service
Howard K.
Vehicle Make : Infiniti
EVERYONE we worked with at both **** Cadillac and Geico was tops, from the terrific friendly folks at the receptionist desk to the adjusters to the guys fixing the cars. Every single person was great and totally exceeded my expectations! We also liked the cute texts we received - they were a very nice personal touch.
Well done all around! Thanks!
**** D.
Vehicle Make : Nissan
Thanks for all the great work
Susan M.
Vehicle Make : Chevrolet
WOW!!!!...what a great experience this turned out to be.Super Awesome customer service .From Katy at ****,Geico rep ,**** receptionist, Enterprise car rental....just a great bunch of people providing 1st rate service. Loved the text messaging providing status of my repairs.This was one of the best customer service experiences I've ever had. I love Pohanka customer service but **** honestly blows Pohanka away.
Eisha C.
Vehicle Make : Honda
From the moment I got a call from geico claim center, until the moment I just picked up my car from your department, Jorge and Shawn were amazing with the way they handled our car and treated us. To show such concern and keeping us updated via text message to keep us updated on the status of our car. Being this was my daughters first car it was a big deal for her and to have every ting work so smoothly I am very grateful to u. Thank u for making this experience one I will never forget.?keep up the good work. I know your service will go a long way as I will always remember and appreciate what u did for us. Have a very Merry Christmas.
Jeffrey H.
Vehicle Make : Nissan
Excellent service, everyone is friendly and courteous, car looks like nothing ever happened to it.
Daniel V.
Vehicle Make : Volkswagen
Excellent service!
Elahe H.
Vehicle Make : Mercedes
Thanks for great and timely service.
Billy D.
Vehicle Make : Honda
Car looks like brand new and so clean!!
****N.
Vehicle Make : Jaguar
Ms Katie Morris was excellent. She kept me informed throughout this process which put my mind at ease. I am very satisfied with the quality of service I received.
Lisa B.
Vehicle Make : Volvo
Great job!
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