Auto Collision & Glass

fast, friendly, competent service. job well done!

My experience at Auto Collision was seamless from start to finish. Customer service was excellent and prompt.

Rachel is the best customer service rep! I just love her!!!

Friendly, business-like atmosphere upon entering and at completion of work. Status updates were regular and appreciated. All work appears to have been performed appropriately. I particularly appreciate the stellar condition of my vehicle at time of pickup.

We were totally satisfied with the staff and with the vehicle after it was done

There is a small dent on the hatch of my trunk. Nothing too noticeable. Everyone was very friendly and I appreciate the speedy repair!

The work done was great, doing a detail of the inside was a wonderful surprise. After a few misunderstandings about the work to be done, and arranging for a loaner they went out of their way to make sure I was taken care of.

Excellent service..fantastic staff. Great job on my car . Will recommend to friends. Thank you

I was pleasantly surprised when I picked up my car - it looked brand new!!! And yet it has over 97,000 miles on it! And they even cleaned the interior!!! Perfect! Thanks so much!!! Mary

Everything was great surrounding this unfortunate experience. I was not happy with the turn around time but it was still better than an experience I had several years ago. The work was good and the communications regarding the progress of the work was excellent. Thank you.

The staff at Auto Collison & Glass-Sheridan were honest, up front and very professional. They ensured I knew what was going on with my car the entire time it was in for repair. All work was completed in a timely manner and my car looks brand new once again. Thank you.

I felt the staff was courteous and professional in communicating the work to be performed. I also appreciated that I was kept updated on scheduled completion date.

Great and timely service

Keven and the whole crew kept me up to date on status and the estimate process was quick and easy.

Special Thank you to Becky Barber for being so great! Everything looks great inside and out! Couldn’t be happier! ????????????

Very prompt and attentive service. All expectations were Discussed and follow up was perfect.

The staff was exceptional to me.

Kind of a perfect situation. First and foremost, Rachel was great throughout the entire process. She made a mistake in the initial estimate , which resulted in a piece of the mirror needing to be painted. This resulted in an additional $86 charge and me coming back for a third time (first estimate, second installation, third to put on the painted piece). This was frustrating, but understandable. However, I only found out that the aftermarket mirror I got was a different shade of black than the original (matte vs black). This was frustrating because I rely on the shop’s expertise in these situations. My alternatives (after the fact mind you) we’re for you to paint the new mirror for $50, I could buy a second aftermarket one for $200 or buy an OEM from Nissan for $600+. In hindsight, I would have filed an insurance claim, paid my $500 deductible and let a Nissan dealership take care of it. Now I have mismatching mirrors unless I want to pay even more. Otherwise, the process was relatively smooth. Rachel owned up to her mistake on the estimate and really was great to work with. Thanks!

The work that needed to be done on my vehicle was huge and took over a month to complete. I really appreciated the constant updates on the progress. Everyone was super friendly and helpful! Some of the work needed to be redone, but in the end, I am satisfied.

Great communication