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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 570 reviews 80%
4 star 96 reviews 13%
3 star 22 reviews 3%
2 star 13 reviews 2%
1 star 13 reviews 2%
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(All Vehicle Makes)
Albert K.
Vehicle Make : Honda
5 out of 5
9/16/2021
None
Albert K.
Vehicle Make : Honda
5 out of 5
9/16/2021
None
Enrique E.
Vehicle Make : Toyota
5 out of 5
9/2/2021
**** and Kiana were very helpful. We will refer relatives and friends.
Liana B.
Vehicle Make : Porsche
5 out of 5
8/25/2021
Tommy and his team are the best in the business. No place I go or refer but them.
Matthew A.
Vehicle Make : Mercedes-Benz
5 out of 5
8/21/2021
Excellent communications and great service!
Lynelle R.
Vehicle Make : Lexus
4 out of 5
8/11/2021
Excellent work! Would go there again if I need body work or painting done on the lexus
Terry B.
Vehicle Make : Mazda
3 out of 5
7/30/2021
The misalignment of the rear fender panel has somewhat corrected itself, although it still sticks out a little bit. So, while it’s not perfect, it has, after all, been in an accident. Just disappointed that it happened.
Fu Yin.
Vehicle Make : Alfa Romeo
5 out of 5
7/29/2021
N/A
Wesley O.
Vehicle Make : Toyota
5 out of 5
7/23/2021
I've used Island Fender for all of my car repairs. I can always trust Island Fender to do a fabulous job. Looks like new! The staff are friendly and knowledgeable.
Megan C.
Vehicle Make : Buick
5 out of 5
7/14/2021
**** and the Island Fender ?Ohana are always reliable, quick and stay in constant contact, keeping me updated on my repairs. Mahalo for making my car beautiful again! Aloha! Megan C
William J.
Vehicle Make : Mercedes-Benz
1 out of 5
7/13/2021
Numerous dust particles in paint...not really up to standards for a Mercedes.
Corey S.
Vehicle Make : Toyota
5 out of 5
6/30/2021
Completely satisfied
William S.
Vehicle Make : Infiniti
4 out of 5
5/22/2021
Excellent job! And always courteous and kind.
Jeffrey G.
Vehicle Make : Chevrolet
2 out of 5
5/11/2021
The analytics for checking the radio in the accident that were run by Island Fender were insufficient and utterly useless. I gave up and took the truck to the dealer for repair, after Island Fender completed what they could cosmetically. At the Chevrolet dealer they indicated severe damage to radio but had no knowledge of the accident and couldn’t do a write up indicating that is was related. The end result was that I spent over $700 out of pocket to get it fixed. It was stated by me to Island Fender, multiple times, this radio functioned prior to the accident and afterwards was the radio inoperable. The “analytics” that were run at Island Fender were unable to actually provide any valuable feedback other than power was being applied. As a result I incurred significant out of pocket expense. The resolution would to have real analysis or work in tandem with the dealer, not put the burden on the vehicle owner to try to make accident damage reimbursable.
Gerald M.
Vehicle Make : Mazda
4 out of 5
5/5/2021
**** Uyeda is outstanding!
Tim P.
Vehicle Make : Mazda
5 out of 5
4/30/2021
Excellant work. Good people.
Christopher E.
Vehicle Make : Volkswagen
4 out of 5
4/27/2021
Best shop on island
Shirley M.
Vehicle Make : Mercedes-Benz
5 out of 5
4/23/2021
Good finish within quoted price and time frame as well as timely communication that kept me updated with the status. Great job!
Kenneth S.
Vehicle Make : Mercedes-Benz
4 out of 5
4/22/2021
Very satisfied with service quality, workmanship, customer care and speed. Impressed with cleanliness of shop area. **** you exudes trustworthiness. Everyone seems to enjoy working there and take pride in what they do.
Michael W.
Vehicle Make : Toyota
5 out of 5
4/10/2021
Well done and thanks to all who made the repair in a quick and efficient manner.

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