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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 570 reviews 80%
4 star 96 reviews 13%
3 star 22 reviews 3%
2 star 13 reviews 2%
1 star 13 reviews 2%
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(All Vehicle Makes)
Eric And.
Vehicle Make : Mercedes
5 out of 5
12/16/2016
Always so professional. I appreciate the email updates! thanks, Aida
Ronald N.
Vehicle Make : Mercedes
5 out of 5
12/15/2016
Professional, friendly, and on schedule!!
G Michael.
Vehicle Make : Dodge
5 out of 5
12/13/2016
I was very impressed with the customer service, and more importantly, the superb quality craftsmanship with which my vehicle was repaired. I would highly recommend using Island Fender for any vehicle collision repair work. Thank you for a most excellent experience in the repair of my Dodge Charger. v.r., G. Michael Warren
Mae T.
Vehicle Make : Mercedes
5 out of 5
12/10/2016
I am totally impressed with your personal service and continued communication, but also incredibly impressed with the workmanship and condition of my car. Although it is a 2015 model, I have only 5,000 miles and you've made it look brand new again.
Stephen H.
Vehicle Make : Jaguar
5 out of 5
12/9/2016
Best in Honolulu keep up your customer service Mahalo
Nita T.
Vehicle Make : Scion
5 out of 5
12/8/2016
Excellent Job! Great service. They give me daily updates of the work being done . Great communication. Definitely I will recommend their service to others. Im happy. Thank you so much. Aloha - Nita T
Shannon B.
Vehicle Make : GMC
5 out of 5
11/23/2016
Outstanding customer service, even when issues arise the team came together and corrected the issues on the spot. Thank you!
Katherine O.
Vehicle Make : Toyota
5 out of 5
11/21/2016
Mahalo to **** for explaining in detail the whole process of repairing my car. All of you at Island Fender did an awesome job with my car!! I will recommend your company to friends. Mahalo, Kathy
Ronald L.
Vehicle Make : Jaguar
5 out of 5
11/19/2016
I came to Island Fender upon recommendation by my insurance company, and discovered the most professional and clean auto body repair shop I've seen. Those who helped me were very courteous and confident in their work. The final product exceeded my expectations. I highly recommend their services to anyone looking for excellent repairs.
Shirley S.
Vehicle Make : Mercedes
5 out of 5
11/15/2016
Great customer service. 100% satisfied. Thank you.
May Momi.
Vehicle Make : Nissan
5 out of 5
11/12/2016
I appreciated the early completion of the repairs; the very good workmanship; and the confidence I have in the manner of treatment I experienced with every one - Robin, ****, (the young man who helped to scuff out a streak) - everyone I met took an interest in helping me. The circumstances of the accidents leading up to the necessary car repairs were personally and financially unsettling. That everyone at Island Fender was conscientious in advising and helping me through this trying time was truly appreciated. Mahalo. Momi Cazimero
Ilwu Local.
Vehicle Make : Toyota
5 out of 5
11/11/2016
I was particularly pleased with how quickly the job was done--less than two days, even with getting a replacement cushion required under the bumper. And I was informed about the progress of the work by phone and email every step of the way. Mahalo for a good job!
Tia B.
Vehicle Make : Lexus
5 out of 5
11/8/2016
The communication was great and I was very happy with the overall service. Repairs on my car were very well done and expeditious. I would definitely recommend Island Fender to others.
Glenn P.
Vehicle Make : Honda
5 out of 5
11/5/2016
Looks like new! Staff was courteous/professional. We are VERY satisfied!
Leslie O.
Vehicle Make : Mercedes
5 out of 5
11/4/2016
Was a great experience. Completed 5 days earlier than promised.
Dianne I.
Vehicle Make : Subaru
5 out of 5
11/2/2016
I liked the daily update(s). I didn't have to wonder about the progress. I didn't have to call and then wait for someone to get answers. The receptionist was very professional but friendly. I felt comfortable asking questions.
David C.
Vehicle Make : Toyota
5 out of 5
11/1/2016
Excellent service and work!. Great job.
Daryl M.
Vehicle Make : Toyota
5 out of 5
11/1/2016
Top rated Island Fender pays close attention to every detail. Great work. Mahalo.
Kathy K.
Vehicle Make : Toyota
5 out of 5
10/29/2016
Done way ahead of schedule! Thanks
Rodney K.
Vehicle Make : Toyota
5 out of 5
10/27/2016
The friendly and helpful staff of Island Fender completed the repair of our car on schedule. Thanks for the excellent job.

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