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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 570 reviews 80%
4 star 96 reviews 13%
3 star 22 reviews 3%
2 star 13 reviews 2%
1 star 13 reviews 2%
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(All Vehicle Makes)
Victor P.
Vehicle Make : Toyota
5 out of 5
2/16/2017
Very professional service. I really appreciated being kept up to date on the progress of the repairs. The Island Fender team was friendly and a joy to talk too. I would recommend them to anybody that needs work on their car. Thanks for everything, Victor.
Richard Or.
Vehicle Make : Lexus
5 out of 5
2/12/2017
Our car was repaired perfectly and it was returned to us like new---interior and exterior were clean and shiny. It felt good to get in our car and drive home.
Ron S.
Vehicle Make : Toyota
5 out of 5
2/11/2017
To all involved including Kellie and robin and all the rest thank you for making the process of getting my Tacoma back to like new status as painless as possible Mahalo
Arthur O.
Vehicle Make : Toyota
5 out of 5
2/11/2017
Very professional service from everyone from start to finish. Will recommend to anyone needing bodywork and painting.
Naomi K.
Vehicle Make : Lexus
5 out of 5
2/5/2017
Indeed. Your workmanship is work of art. Thank you. Naomi K
Dawn H.
Vehicle Make : BMW
5 out of 5
2/2/2017
Everything went smoothly. Great staff -- office lady (Robin) and the people who work on the cars. Like the text updates!
Aki N.
Vehicle Make : Mercedes
5 out of 5
1/28/2017
I 100% satisfied from estimation to work done. Thank you.
Gary R.
Vehicle Make : Mercedes
5 out of 5
1/24/2017
Did a great job. **** was fantastic. So we're the other younger guys who I interacted with who estimate and fix. The main receptionist is the weak link in your team. She may do a thorough job "desk" wise but her customer interaction does not come across as genuine heart felt. More proper than anything. I'm sure this is just her personality weakness. She needs authentic help. But over all I am very thankful for the team and the rest of the crew carries her. Good job!
Liza S.
Vehicle Make : Toyota
5 out of 5
1/24/2017
The whole experience was a delight and had my mind at ease the whole time the work was being done. And when I got my car back the work done was top notch. I wont take my car any where else when I need work done in the future. Great job! Keep up the quality work.
Kevin K.
Vehicle Make : Toyota
5 out of 5
1/21/2017
Excellent work, mahalo
Rylan M.
Vehicle Make : Lexus
5 out of 5
1/19/2017
Work looks amazing, did what they said they would do.
Dominic T.
Vehicle Make : Nissan
5 out of 5
1/10/2017
I was not expecting to get my car done as quickly as it was done. Turn around time is great and I had update emails and phone calls though out the whole process.
Kenneth H.
Vehicle Make : Lexus
5 out of 5
1/10/2017
No comments. Made a negative event as stressfree as possible. Am particularly impressed with your clean and organized facilities and work shop. An oasis in Kakaako.
Verne T.
Vehicle Make : Toyota
2 out of 5
1/9/2017
Took a lot longer than expected. Only problem with finished work was passenger side roof rubber trim not properly installed. Completely satisfied with front desk staff.
Monique B.
Vehicle Make : Mercedes
5 out of 5
1/2/2017
The car looks amazing. Love the attention to detail. Thanks for all the hard work :)
Title Guaranty.
Vehicle Make : Honda
5 out of 5
12/29/2016
Island Fender is the very best body repair shop that we have ever worked with. The entire staff is empathetic , kind and professional. Their work is of the highest standard and always looks great. I love their service and commitment to the customer.
Theodore T.
Vehicle Make : Lexus
5 out of 5
12/23/2016
Very Fine Work.
Marymay H.
Vehicle Make : Nissan
5 out of 5
12/23/2016
Fast and professional
Francis C.
Vehicle Make : Toyota
5 out of 5
12/22/2016
Good job. Professional and friendly service. Thank you very much!
Sidney K.
Vehicle Make : Acura
5 out of 5
12/21/2016
Awesome job

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