Sherry M.
Vehicle Make : Mitsubishi
The car was ready faster than expected. Everyone was noce & friendly.
Mark P.
Vehicle Make : Acura
Took day longer than estimate, though satisfied with quality.
Deborah F.
Vehicle Make : Nissan
I'm a very detail-oriented person who cares a lot about my car and its appearance, so I really appreciate the careful work and craftsmanship that goes into body work at 1st Choice Collision.
Brian B.
Vehicle Make : Toyota
The estimated time to perform the repairs was way off. It took a week longer. Also when the car was returned to me, the battery was dead. I had to call AAA one half hour after I left the shop to come by and replace my battery. The battery I had was only 2 years old but the shop let it get drained out by leaving the lights on while the car was in the shop for 2 weeks.
Adeolu B.
Vehicle Make : Honda
There are 2 or so imperfectly fitted items...need to bring back it to the shop
Shannon M.
Vehicle Make : Toyota
Very professional and convenient
Dane H.
Vehicle Make : Volvo
The staff and manager were very accommodating and they listened. Work performed was above satisfactory. Great job! Thank you.
Ruben A.
Vehicle Make : Toyota
It was wonderful! You guys are completely communicative about the status of my car and it looks great.
Thank you!
Oscar H.
Vehicle Make : Lincoln
Yes they did a terrific job very nice and neat i will recommend all organized from the beginning to end can't complain i was nicely down thank you for taking care my babe
Laura J.
Vehicle Make : Acura
The team was so friendly and my car looks amazing!! Also, the car wash was a really nice surprise! Thanks so much for washing the inside and outside. You actually made a difficult experience enjoyable! You guys are the best.
Elma R.
Vehicle Make : Chrysler
Seemed a bit disorganized and they had misplaced someone's keys for 15 to 20 minutes. Also I had received a text saying my car would be ready in 6 days. I made plans for the time. I then got a call later that day the car was ready. I had to rearrange my schedule to then pick up the car the following day. The work looked ok (only time will tell) and the people I dealt with were also very nice.
John R.
Vehicle Make : Honda
Nice customer service.
Benjamin U.
Vehicle Make : Hyundai
Took the car in to replace my rear passenger window. When I came to get my car back, the front driver window was slightly open. When I tried to close it, it slid half way down the the window would not close again. That was disappointing because it did not have that issue before I took it in to 1st Choice Collision and Auto. I hope they solve this issue quickly.
David D.
Vehicle Make : Ford
My husband commented how easy it was to deliver our car and pick up the rental on site. I appreciated the text updates as well as phone calls. And dropping the rental when it was time to pick up my car was great. The repair looks great.
Radhakrishnan C.
Vehicle Make : Honda
Good customer service, regular updates. No surprises. Well done
Layla A.
Vehicle Make : Hyundai
Thanks
Liqun Z.
Vehicle Make : Mazda
Very nice people with awesome repair service. Thanks a lot.
Antoinette L.
Vehicle Make : Chevrolet
The turnaround time for my car was very quick and I was notified every step of the way.
Cindy K.
Vehicle Make : Honda
I thought you kept me well up-to-date on the repairs by phone or text and did a great job with the repairs! I have already recommended your shop to a friend.
Jim H.
Vehicle Make : Honda
Over communication is not a bad thing.
Exceeding commitments make people happy.
Well played Choice Collision.
My only constructive input is that there is a ding on the door that could have been repaired while fixing the accident damage. Call me and make an offer. There is fresh paint on a prior easily repairable dent... #confused. #wouldHavePaidOOP
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