Service King Santa Clara

Service King great! Car rental Enterprise a total rip!

The car wash and vac was a nice surprise

Need to finish job faster

The two guys who worked with me were very professional and nice. I'm very satisfied. I will recommend friends this location if they have car issues.

Excellent service. Highly recommended!

Excellent service!!

Great job!

Good, but took too long

The very best possible. The Manager, reception, estimator, delivery all Concerned, echo the Management at that location, I Will recomend the entire team, every time. Thank You chappell...

Joseph provided extraordinary customer service. He kept in touch with me throughout the whole process. I was bummed out about what happened to my car and Joseph reassured me the team would do the best they can to repair the damages. He went above and beyond. Thank you!

Very happy with the outcome, and super fast work. Thanks!

Impressed with the overall experience. Russ and Luis made this process simple and straightforward including inspection, rental car coordination, repairs, status checks, and even having my car ready earlier than expected. Appreciate the final touches to the repairs that Luis made to ensure my car looked great and was ready early.

This shop has won my heart for high repair servicing quality. Total satisfaction in matching the paint color... to final cleaning detail. Great staff.

The drl did not work when i started the car after receiving my key back. I asked the mechanic on duty what is going on, and he immediately responded the lamp is old without even looking at it. It was odd because the drl was fine when i dropped the car. I told him that, but he kept saying it was the lamp’s problem and he said “we did not touch that part.” But actually, the front bumper was touched as the summary report stated. Even after seeing the report, he kept saying the lamp is old and that is the problem. At that point I gently pushed the transparent plastic cover of the drl with my hand, and then the drl came back on. He of course blamed the “old” lamp again. It may be the age of the lamp, but his response was not at all convincing to me. His attitude was very evasive and not trustworthy. Also I doubt that the mechanic who really touched the car did not check the car thoroughly after he assembled the front bumper. I am grateful I have the car back now, but I really do not want to go back to Service King again.

Over charge ,the estimated repair car is low cost $****,230 I sight up the payper work I agree the estimate $****,230 after that the shop bill price up to $3,400 and it take me too week I will to report insurance. This shop working I am not happy the way the shop service I never come back

Estimated 4 day repair took over 2 weeks. Service manager was non-responsive to calls. Associate manager was able to follow up and complete the work, but we had to return twice because of cosmetic issues related to the repair. The first time, there was a large gap between the hood and the (new) bumper, and paint issues along the side of the hood. The second attempt, there was a large paint chip on the bumper.

Plan to bring in my car for some additional work!

Love the service at Service king . Joseph kept me informed from The day I dropped off the car until I picked it up. Thank you Joseph. You're the best! Definitely will recommend it to friends and family

Thank you! My car was fixed so well and everything is very convenient and perfect.

Good job people. Frank B