Tomoko K.
Vehicle Make : Honda
I appreciated that my contact (Juan) gave me updates on where the repair status is every so often. He was very helpful for me. Thank you.
Thuy N.
Vehicle Make : Lexus
Love the fact that you guys use texting to update the customers!
Rory M.
Vehicle Make : Ford
Excellent service and experience all around
Gladys M.
Vehicle Make : Mitsubishi
Excellent customer service provided by Tim Wolfe
Yolanda C.
Vehicle Make : Mercedes
Awesome!
Palo Alto.
Vehicle Make : Ford
Juan took care of me best customer service
Mary H.
Vehicle Make : Chevrolet
Great customer service, including front desk.
Anne B.
Vehicle Make : Toyota
My Service King advisor, Dave Barbeau, was professional and personable. He kept me informed every day about my car's status, and my car was ready two days early! Thanks to the technicians who repaired my Camry. It looks great! My experience at Service King was excellent.
Danielle G.
Vehicle Make : Hyundai
Juan and his team did an amazing job on my Hyundai Elantra! Thanks for making my car beautiful again!
Youngjun Y.
Vehicle Make : Toyota
Perfect servive I ever had.
Vitalijs S.
Vehicle Make : BMW
I was impressed in a bad way with the service. Communication was at a low level. I definitely cannot say that I was treated as a valued customer. I had a feeling that I was ignored and my calls were avoided by my consultant. I had been fed with"your car will be ready tmrw" for more than one week. Due to that reason and my false expectations I was obliged to change the plans every other day which resulted in additional expenses. Sometimes when I called, I was promised to call back but that usually did not happen. The whole experience was ruined.
Edna L.
Vehicle Make : Toyota
Juan was very accommodating and did a great job.
Julia T.
Vehicle Make : Toyota
Service King was great! Loved and appreciated the text message updates. Car did take longer than expected and a phone call, not a text, would have been nice for that, but a minor issue. Thank you! Car looks great!
Timothy W.
Vehicle Make : Chevrolet
vehicle looks great !
Jian Qing.
Vehicle Make : Honda
James has been wonderful from day1 to the end of the services. He is a great asset of the auto shop!
Patricia E.
Vehicle Make : BMW
You're a 10 in my book. Juan was especially terrific - very responsive and capable.
Clifford B.
Vehicle Make : Toyota
Easy hours to find staff on site, great communication about status, and they unexpectedly washed and detailed my car inside and out.
Imju B.
Vehicle Make : Honda
3 out of 5
Have called a few times but different answers and tire was not inflated properly
John C.
Vehicle Make : Toyota
Text messages sent from Service King should accurately reflect the status of any vehicle. Because their phone, Internet and cable were down inaccurate text messages were sent out.
David S.
Vehicle Make : Nissan
Everything as promised so far.
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