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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 187 reviews 89%
4 star 9 reviews 4%
3 star 4 reviews 2%
2 star 4 reviews 2%
1 star 6 reviews 3%
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(All Vehicle Makes)
Dina T.
Vehicle Make : Ford
5 out of 5
4/14/2018
I love the fact that I had updates 2 to 3 times a week. Great job!!!
Michael M.
Vehicle Make : Lexus
5 out of 5
4/14/2018
So very impressed with the work that was done! What an outstanding service they provide. We were kept informed on the progress they were making and when the vehicle would be ready! I would highly recommend Fresno Body Works and give them the very highest of ratings. Dr. Michael M
Matthew V.
Vehicle Make : Ford
5 out of 5
4/11/2018
Great customer service. Love the auto txt updates!
Leslie H.
Vehicle Make : Chevrolet
5 out of 5
3/31/2018
The staff at Fresno body works was awesome made me very comfortable
Hailee E.
Vehicle Make : Subaru
5 out of 5
3/31/2018
Good job everyone. It’s helpful that you guys send updated not many other places do that
Kristine B.
Vehicle Make : Lexus
5 out of 5
3/31/2018
Everyone was very professional and polite. My car looks great too! Thank you!
Pearce C.
Vehicle Make : Honda
5 out of 5
3/30/2018
Looks like new! You guys are the best repair facility in Fresno.
Anthony N.
Vehicle Make : Nissan
5 out of 5
3/29/2018
Well done
Sue C.
Vehicle Make : Honda
5 out of 5
3/29/2018
Very impressed with service, staff, and repair results. My vehicle was repaired in half the time I expected and was returned to me nice and clean. The exterior was dirty due to rain and it was returned to me sparkling. Definitely will recommend Fresno Body to friends.
Tanvir D.
Vehicle Make : BMW
5 out of 5
3/24/2018
Wonderful staff and great job on repairs. I’d definitely recommend FBW to others.
Sally J.
Vehicle Make : Audi
5 out of 5
3/23/2018
Excellent from first phone call until I picked up my car. Everybody friendly and helpful. Very fast car done before estimated time . They get 10 out of 10 or 5 stars!!!!
Janine M.
Vehicle Make : Honda
5 out of 5
3/16/2018
Thank you for your professionalism, diligence, and keeping us up-to-date on the progress and expected completion. It made a difference.
Randall M.
Vehicle Make : Acura
5 out of 5
3/14/2018
Great communication on repair status. Very important to set customer expectations for repair timing. Completed work looks perfect.
Shelene J.
Vehicle Make : Kia
5 out of 5
3/3/2018
Wonderful every step of the way. Attention to service was over the top. The process was very streamlined and the updates via text we reassuring. Great Job to the whole team.
George M.
Vehicle Make : Honda
5 out of 5
3/2/2018
Great customer services, ask me for permission first before do anything. Great people.. I would go back again if I need anything. Recommend people to go and support Fresno body works..????????
Gordon A.
Vehicle Make : Toyota
5 out of 5
2/23/2018
Amazing service. All staff were outstanding and knew exactly what good customer service is. Very friendly and cordial in person and on the phone. Love the text communication. Great turnaround time on my car and honestly it looks brand new. Awesome product and service!
Cynthia M.
Vehicle Make : Honda
5 out of 5
2/17/2018
Great customer service. Easy processing. Email and text was very convenient. Employees are very professional. Work in the car was perfect! The cleaning detail was an extra plus. I wish I could bring my car to you for easy maintenance like oil changes lol, thank you so much! Great job FBW team!
Jessica M.
Vehicle Make : Honda
5 out of 5
2/17/2018
I loved being updated by the staff every step of the way . Thank you to everyone for such a delightful experience!!
Jose M.
Vehicle Make : Kia
5 out of 5
2/10/2018
Very professional.
Sue C.
Vehicle Make : Mercedes
5 out of 5
2/8/2018
The staff were courteous, helpful and listen to us.

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