Body Shop

Real Reviews From Verified Customers

Diane E.
Vehicle Make : GMC
1 out of 5
2/20/2017
I had a jar with change in driver door that was missing and a OBD 2 code reader in back driver side door not happy of being ripped off
Harry B.
Vehicle Make : Mazda
5 out of 5
2/18/2017
Good job and very quick
Xiomara M.
Vehicle Make : Toyota
2 out of 5
2/17/2017
My alarm system is not working good aND my back rt light cover is broken,
Jacqueline N.
Vehicle Make : Honda
5 out of 5
2/16/2017
Excellent customer service and every efficient process
Marina R.
Vehicle Make : Volvo
2 out of 5
2/14/2017
Took significantly longer than expected
David S.
Vehicle Make : Honda
1 out of 5
2/12/2017
When I got into my car today my coin jar was emptied and removed from my glove compartment. I am happy to give tips but not when it is just taken from me.
Tiffiny S.
Vehicle Make : Toyota
5 out of 5
2/11/2017
They went above and beyond! Very happy
Lydia N.
Vehicle Make : Ford
5 out of 5
2/11/2017
Good job
Joanne M.
Vehicle Make : Honda
5 out of 5
2/11/2017
Being in a car accident usually isn't a good experience but after having the work done at Arseen Body Shop I didn't have a single worry or concern. everyone was so friendly warm and thorough. I especially appreciated the daily updates on the work being done on my vehicle. The professionalism of Bill Arsenous and his staff is outstanding
Bruce B.
Vehicle Make : Toyota
5 out of 5
2/9/2017
Everyone was very friendly and professional. Thank you!
Khang H.
Vehicle Make : Lexus
1 out of 5
2/9/2017
There's no need to contact me to follow up with my response. I had already explained to Geico rep that I am not happy with the quality of the paint job. Completely two different paint tones between the bumper/side panel and the rest of the car. Very visible to the naked eye so how can your paint technician not see it??? The edges of the new painted hood were not sanded down and polished so it created bubbles and rough edges rather than smooth surface. The communication of the delivery of the car was also poor. I had to call and check to make the sure the car was ready to pick up and twice I was told it was not ready until the next day. Two weeks wasted and still not happy when I got my car.
Betty H.
Vehicle Make : Chrysler
5 out of 5
2/8/2017
To the team of Arseen Auto Body, Inc. : I would like to thank all of you for the repair of my Van's bumper. I am very happy for the job well done! I would recommended my friends to you, if needed. Best regards, Betty
Brian F.
Vehicle Make : Kia
4 out of 5
2/4/2017
Flawless from start to finish!
Katherine C.
Vehicle Make : Honda
4 out of 5
2/1/2017
Great job from start to finish. Took all the worry out of being in an auto accident. So nice to have car rental agent and insurance representative both on-site to assist me as well. And the text message updates on car repair status were very appreciated too. Many thanks for the great customer service.
Kemonie M.
Vehicle Make : Chevrolet
5 out of 5
2/1/2017
Great work. And hey finished with my car very fast. I couldn't ask for a better place. Also Jessica did a really great Job with getting me a reantal car and making sure my car was perfect.
Marcos H.
Vehicle Make : Nissan
5 out of 5
2/1/2017
You guys did a great job fixing my truck thank you
Robert C.
Vehicle Make : Kia
5 out of 5
1/30/2017
I thought everything went very smoothly. Everyone was very helpful and kept me up to date with what was happening with my vehicle.
Gary M.
Vehicle Make : Ford
4 out of 5
1/26/2017
The service we received couldn't have been any better.
Evelyn R.
Vehicle Make : Honda
5 out of 5
1/26/2017
Arseen Auto Body repair technician did an excellent job if repairing the damage on my Honda Civic from an accident, I'm very pleased of the jobs, hospitality and the friendly environment. I won't be hesitant to recommend it to any one.
Van Tuan.
Vehicle Make : Nissan
5 out of 5
1/25/2017
Thank you for making the process so smooth from the time I dropped the car, to the time I picked it up. I was notified along the way the progress via text. Excellent customer service. Five stars.

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