Bethany R.
Vehicle Make : Mazda
There are new scratches on my car
Martine W.
Vehicle Make : Audi
The process and my interaction with the staff was great. Juan was very nice to work with, was very attentive and addressed all my requests. My only concern is I'm sure I left my garage remote in the lease vehicle. I'll check with Arseen and Enterprise tomorrow to help locate.
Thanks,
Martine W
Ramon V.
Vehicle Make : Jeep
Thanks for a perfect job
Irene M.
Vehicle Make : Nissan
I am extremely pleased with Arseen! Very professional, everybody was very helpful and nice, and the work on my car was outstanding! I was kep updated on the work via texts which was helpful. I could not be happier with the overall experience!
Tanseer K.
Vehicle Make : Lexus
What a sloppy job on bumper, not to mention the customer service is “0” will never go back here or recommend my friends & family.
Maria O.
Vehicle Make : Toyota
The left side mirror that was replaced in September was not the same type as the old one. The mirror was magnified so it was difficult for me to use it. I was advised that a new one will be ordered and that someone will contact me when it arrives. I had to follow up a few times and only this month (November), that the mirror arrived. I came by to get it installed but learned that the side mirror did not come with the actual mirror, just the frame.
It's already an inconvenience not to have a working mirror but also to excuse myself from work and travel from Milpitas to the body shop just to learn that the
mirror is still missing.
Robert S.
Vehicle Make : Ford
Staff was great from start to finish. Having a new car damaged ****, however the staff always makes me feel like I’m trusting my vehicle to someone who cares
Minh L.
Vehicle Make : Toyota
Professional and excellent customer services. Very satisfy with Arseen auto body. Thank you.
Minh L
Linda P.
Vehicle Make : Toyota
Very informative and reaches out to let me know the status of the repairs the whole time. Your staff was so helpful in every aspect. You did such a fantastic job with the car also. Looks good As new
Love your spacious office, as well as having enterprise so conveniently located. Thanks for the exemplary service!!!
Osiris O.
Vehicle Make : Ford
Juan was very helpful
Nicole A.
Vehicle Make : Mitsubishi
I need to bring my car back in. The trunk is not aligned. The gaps are different sizes in between trunk and bumper
Richard F.
Vehicle Make : Honda
We were excited to see just how nice our car came out. It looks perfect!
Vincent C.
Vehicle Make : Ford
You made it quick and easy and my truck looks great again
Abdelmonae L.
Vehicle Make : Toyota
Great service, friendly employees and good work.
Deanna V.
Vehicle Make : Chevrolet
I like the updates and the friendly service
**** T.
Vehicle Make : Jeep
Bill is awesome!
David M.
Vehicle Make : Toyota
Missing front license plate. Also only one headlight lamp doesn’t match the other.
Really looks bad.
Stevenyenchang C.
Vehicle Make : Honda
I like how you keep customer informed on the status of the repair, and able to finish the repair on time! Thanks!
**** M.
Vehicle Make : Toyota
Everyone was highly professional—the receptionist, Enterprise rep, Geico rep, and both gentlemen from the body shop. I honestly cannot say I have ever experienced this level of service at an autobody shop, and I even have relatives in the auto industry. Your team is exemplary. Give them all the rewards.
Patrick T.
Vehicle Make : Toyota
I was well informed during the whole repair process and I was consulted before the work started. The charge was close to the estimate and no surprises. Last but not least, the staff at the body shop was very courteous and helpful
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