Body Shop

Real Reviews From Verified Customers

Keith R.
Vehicle Make : Toyota
5 out of 5
11/9/2017
Austin and the front desk staff were awesome throughout the whole process.
Tina M.
Vehicle Make : Mercury
5 out of 5
11/7/2017
Quality work, good communication, good experience.
Joann V.
Vehicle Make : Volvo
1 out of 5
11/7/2017
Interior of car and windows were filthy - covered in fine dust particles, even inside seatbelt buckles. There was mud on the driver's side floor and on the steering wheel. Took me and hour to vacuum and leather condition the interior. Still can't get windows clean.
Fred C.
Vehicle Make : Scion
5 out of 5
11/7/2017
Looks just like the original. I appreciate your courtesy in keeping me informed and up-to-date on the status of the work, and having it finished when you said it would be finished. You have a very professional operation there, as I would have expected from a Toyota of Cool Springs affiliate. Thank you. Regards, Fred C
Darren S.
Vehicle Make : Jeep
5 out of 5
11/2/2017
Austin was very helpful in getting my repair work done as quick as possible & keeping me informed throughout the process.
Paul M.
Vehicle Make : Toyota
5 out of 5
10/31/2017
Everyone was great. It was a pleasurable experience
Pat H.
Vehicle Make : Toyota
5 out of 5
10/21/2017
Excellent, beautiful job!
Jessica C.
Vehicle Make : Nissan
5 out of 5
10/21/2017
Excellent customer service!! Thank you!
Daniel S.
Vehicle Make : Toyota
5 out of 5
10/19/2017
Repair looks great, car was delivwred timely and very clean. I could not be happier! Service rep was Taylor, she did a great job.
Charles B.
Vehicle Make : Toyota
5 out of 5
10/18/2017
The daily emails giving me an update on the progress was very helpful!
Dorothy M.
Vehicle Make : Lexus
5 out of 5
10/15/2017
Very satisfied with repairs. Employees are super nice! I will definitely use them again if necessary.
Debashis S.
Vehicle Make : Toyota
5 out of 5
10/14/2017
Thank you!
Paul S.
Vehicle Make : Toyota
5 out of 5
10/12/2017
My Beautiful Rav 4 looks beautiful again! Thank you.
Donna G.
Vehicle Make : Toyota
5 out of 5
10/11/2017
You were so efficient,prompt and courteous., very professional.I never dreamed something I dreaded dealing with would be a good experience. I would highly recommend you. thank you! Donna G
Yves M.
Vehicle Make : Nissan
3 out of 5
10/8/2017
I am still waiting to understand if you will cover the rental charges for the period of 9/29 through 10/2 as promised. I have been charged for this by Nissan of Cool Springs and expect a refund.
Alicia H.
Vehicle Make : Hyundai
5 out of 5
10/7/2017
The job that was done on my Hyundai Elantra was excellent. The service I received there from beginning to end was extremely professional and top notch in my book! Austin was very nice and walked me through everything when the estimate was done. He gave a full explanation of what needed to be done and when I picked up the car.. I was absolutely amazed at the wonderful job! Very professional team at Toyota collision center. I will definitely recommend this company!!
Caleb M.
Vehicle Make : Nissan
5 out of 5
10/6/2017
Fixed my car. Looks good. Easy process. Thanks
Sharrie B.
Vehicle Make : Toyota
5 out of 5
9/27/2017
Thank you for the great job on my vehicle. I will refer you all to my friends and family.
Jared B.
Vehicle Make : Toyota
5 out of 5
9/15/2017
Thank you for your friendliness.
Marylee F.
Vehicle Make : Toyota
5 out of 5
9/15/2017
Love frequent communication. Easy to work with.

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