Lisa W.
Vehicle Make : Chevrolet
I was very pleased with everything. From the time it took to repair the car, the misc. items handled, to the great customer service of everyone who helped. Truly was a great experience overall.
Jan C.
Vehicle Make : Mercedes
My service experience went very smoothly.
Patricia D.
Vehicle Make : Mercedes
The Geico and Enterprise reps were so kind and efficient. My car was ready before the estimated time, and it was so clean inside and out. This was my second time getting my car repaired by the Koons of Tysons body shop - they are amazing. I would recommend them to my family and friends. Many thanks!
David F.
Vehicle Make : Audi
Everything about my auto body repair experience went smoothly, including vehicle drop off, car rental, rental return and vehicle pick up. The repairs were completed satisfactorily and within the estimated completion date. I was kept informed of progress every step of the way. I am happy with the service and would recommend Koons repair service to others.
Judith S.
Vehicle Make : Kia
Great service, Thank you for making the process so smooth for me. The repair quality is great as well.
Dejan T.
Vehicle Make : Toyota
Staff must be more professional &responsible
John M.
Vehicle Make : Toyota
Thank you!
Susan M.
Vehicle Make : Honda
I've had the car for a few hours and all seems to be in good working order! Thank you!
Michael S.
Vehicle Make : Volkswagen
There was apparently a lack of communication between geico and the body shop, resulting in a large gouge being painted over. But even if it was not understood to be within the scope of work, why wouldn't your tech just repair a large defect that was front and center on the bumper?
James S.
Vehicle Make : Chevrolet
Great job
Hector Y.
Vehicle Make : Lexus
My car was delivery before the estimated time and the service was excellent
Sayed Y.
Vehicle Make : Hyundai
koons Service is awosome.
Ellen A.
Vehicle Make : Mercedes
Car wash looked as if it had been done by a group of elementary school kids.
Karen F.
Vehicle Make : Ford
My experience was the best service I have received anywhere. Prompt, friendly and easy. I couldn't be more satisfied.
James S.
Vehicle Make : Kia
Vehicle should have been washed prior to return
Red marks still visible from initial walk around
Marvin H.
Vehicle Make : Chevrolet
Thanks
Michael B.
Vehicle Make : Audi
Car looked like new
Bruno F.
Vehicle Make : Honda
They called me to pick up the car on Saturday 10th and the bumper was misaligned and some plastic pieces were loose. They told me they were going to call me on Monday, nobody called, I called myself Monday afternoon to my surprise they told me that I had to pick up my car that day that it was all fixed. I went on Tuesday morning, again the Geico gentleman was not cooperative at all and after i ask him to fix additional details you shut the door real hard while i was leaving. Then a lady call me around noon and told me that i needed to pick my car the same day before 6pm or they will charge me for the rental.
Helen K.
Vehicle Make : Acura
Excellent, efficient & on time. Appreciate keeping me informed every step of the way while the car was in the shop. Thank you.
Qi W.
Vehicle Make : Lexus
A job well done!
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