June H.
Vehicle Make : GMC
Body work was beautiful as well as nice to see a nice clean car!! Only problem, when I got home I realized dealer forgot to install one of the door gaskets... it was lying on my dashboard.
Jayne O.
Vehicle Make : Volvo
well done thorough professional
Michael C.
Vehicle Make : Audi
Great experience.
Olawunmi S.
Vehicle Make : Acura
Good customer service.
Irishia G.
Vehicle Make : Kia
I had my bumper replaced and I was nervous that it would be noticeable that I had it replaced. I was very elated to see that I could hardly tell any repairs were done. I would recommend them to anyone.
Maureen N.
Vehicle Make : Chevrolet
Inside of the lift gate still looks damaged and a scratch was painted over versus being fixed. As mentioned to your team, I will be bringing the truck back when I return to work so that can get worked on. I expect my car to be in the original condition before the accident.
Noah P.
Vehicle Make : Toyota
Great job, took care of an extra paint chip at no charge.
Catherine L.
Vehicle Make : Nissan
Need to come back - not fixed
Makeda G.
Vehicle Make : Honda
Everything was great from start to finish
Manuel L.
Vehicle Make : Ford
Yes Koons of Tysons is good service I recommend!!! To any one .... Thanks You .
Megan H.
Vehicle Make : Hyundai
This was a great first experience at thus dealership. The staff was extremely friendly and helpful. They made the process simple and painless!
Robert B.
Vehicle Make : Toyota
Everything was just perfect. Thank you
Mostafa N.
Vehicle Make : Toyota
The replacements were carried out professionally.
Mohamed B.
Vehicle Make : Ford
Worst experience i have ever went through
Michael B.
Vehicle Make : Jeep
Fantastic customer service! I was actively updated on the status of my repair and every staff member I worked with (Geico, Koons, Enterprise) were incredibly polite and professional. While I hope not to require any future repairs, I will definitely bring it back to Koons.
David K.
Vehicle Make : Mercedes
Great service. Very kind and helpful staff. Accurate estimates on completion dates.
I will be coming back if I ever need to.
Tracie G.
Vehicle Make : Hyundai
My car was repaired to fix the driver side door, which was damaged in a car accident. The door looks great, but now I notice that I can hear more air and noise as I'm driving - like the seal around the top of the door is not tight as it was before. I have called the collision center to schedule a follow-up appointment.
Ping L.
Vehicle Make : Buick
Thanks
Michael W.
Vehicle Make : Mazda
I was impressed with the updates on the repair of my car that I received from Koons during the week my car was there. The car was ready at the exact date and time they had told me it would be ready the day I dropped it off. I commend both Ben Park and Mo Ashkar on the excellent service I received.
William K.
Vehicle Make : Nissan
You guys run a great service operation. The older gentleman who drives the shuttle (he told me his name - I'm sorry I forgot though) is one great guy. A real treat for all of us - funny, interesting and knew the shortcuts around Tysons. Really enjoyed meeting him. The Geico team was also spectacular. So efficient and customer focused - they should run a hospital or airport or small country. Great team! BTW your texting system was great. Can you give a seminar to my doctor's office please? Thanks
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