Regional Auto Center - #3

When the car was returned the button was missing that locks the door... the radio is only playing on one side of the car.. the door is not aligned It has a shake and wobble that it did not have prior to the wreck and they are saying it's normal wear and tear... poor customer service with representative did not come out and look over the car with me just had me pay it and that's it.

Very very helpful, kept me updated throughout the process!!

Color matched very well and and it looks like it wasn't in an accident

Extremely pleased with everything from start, the constant texts keeping me updated on the process, the handling of my car rental and the courteous staff. Thank you for a job well done! I would highly recommend your services to family and friends!

Mary Traywick was very helpful and the work looks great.

What was notable to me was the consistancy of your updates on the progress of the work , and the patience your staff had with me. Thank you ever so much.

This is my second time getting work they are very GOOOOOD in what they do!! Thank you!!

Great Job

Your employees are your best asset. I would highly recommend your business to others!!

You guys did a great job. When I got cars home I wash and wax them to see if I could find any signs of the dents. Have not spotted one yet. Great job and thanks Kenneth Alexander

Wish it didn't take as long as it did , but I was very satisfied with Robert and the ladies who answered the phone and have the repairs turned out !

I had one issue with the paint color match but I think we got that squared away. I really liked the text messages with the status updates. It made me feel like I knew exactly where my car was in the process.

Look and color match were ok. Bolt cover was put on upside down and felt trunk liner was outside of trunk seal. License plate was was loosely attached on the right not screwed in at all on the left. Poor attention to detail and quality control. Disappointing work and no concern from management. Would not recommend to others.

Good service all the way around. Will come back if services needed again.

Explained what needed to be done and why, in a way I could understand. I felt like their recommendations were honest, not trying to take advantage of my lack of knowledge. From beginning to end, I felt like my business was appreciated. And they vacuumed my car!

I appreciate the updates throughout the repair process.

In past collision repair experiences at other repair shops, I have been impressed at how I could not see any sign that the car was ever damaged or repaired. I had the same expectations for this repair. In all areas of this repair, which there were several, it is obvious that the car was damaged and repairs were made. I would not say that these repairs are complete. The bumpers do not meet the body panels correctly. The front bumper was torn away from the bolts that attached it in the accident. It too, was reattached in a way that makes it obvious that it was once torn away. There is overspray in several areas. The driver's side headlight does not line up correctly with the body panels and appears to be pushed in. The driver side of the front bumper sits lower than the passenger side of the front bumper. Generally it is just a poor fit. There film of dried paint dust or wax covering all the newly painted exterior areas. There is dried paint dust throughout the interior, dash, and other areas of the car. It is obvious that the dent in the rear left fender was repaired. Signs of the dent are still evident. It is especially obvious if you run your hand across it.

Robert is great ! His team work's very well. It was a pleasure. Mrs. Guzzetti

I am very pleased with my experience at RegionalAuto Center and intend to recommend them to my friends.they were courteous,knowledge,and thorough.Thank you to everyone there!!!Anne Clendon

Thank you for your awesome service.