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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 321 reviews 79%
4 star 10 reviews 2%
3 star 20 reviews 5%
2 star 21 reviews 5%
1 star 35 reviews 9%
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(All Vehicle Makes)
Bahadur S.
Vehicle Make : Toyota
4 out of 5
9/10/2024
It took longer than expected for the repair
Fatima T.
Vehicle Make : Kia
5 out of 5
3/25/2024
Jesus was fantastic!!!!
Joohyun K.
Vehicle Make : Kia
5 out of 5
2/9/2024
Satisfied
Maria D.
Vehicle Make : Toyota
5 out of 5
12/22/2023
I am extra impressed by your text communications throughout the project. It made me feel confident that the work was proceeding smoothly. Jessie was also exceptional. He instills trust and I walked out knowing I was going to be very well cared for. The coordination with Kemper as well as Enterprise Rental made the experience pain-free and seamless. I will definitely make ACC my first choice should I need auto body repair in the future. And I will recommend them every opportunity I get.
Isauro P.
Vehicle Make : Hyundai
3 out of 5
11/4/2023
No sirve el alarma y no puedo bloquear las puertas
Jorge R.
Vehicle Make : Kia
5 out of 5
8/20/2023
Thank you
Kuopin T.
Vehicle Make : Subaru
2 out of 5
2/28/2023
The repaire has not complete. Still pending for right rare window molding. Please do not mark this task as complete. Thank you
Hengxuan L.
Vehicle Make : BMW
1 out of 5
2/1/2023
Repair took longer than estimate. The door lock has a squeaky sound after repair that needed rework.
Santhosh R.
Vehicle Make : Honda
3 out of 5
1/22/2023
Incomplete job
John H.
Vehicle Make : Toyota
5 out of 5
11/12/2022
The workmanship was excellent -- looks new!
Dylan C.
Vehicle Make : Honda
3 out of 5
9/10/2022
Lack of proactive communication to keep customer updated.
Fernando R.
Vehicle Make : Honda
1 out of 5
8/19/2022
Up to date a trim for the front passenger fender still on order and no updates so far. We had the car back more than 2 weeks and no news at all. Please update
Suli F.
Vehicle Make : Mercedes-Benz
5 out of 5
6/15/2022
if the time of the repairing was not postpone for more than twice, and updates for repairing status were more timely, I will be even more satisfied.
Randy G.
Vehicle Make : Honda
5 out of 5
5/18/2022
Everything was done quickly and my car was actually ready the same day. Also loved that I had a referral for ways to improve and deter future catalytic converter theft.
Walter S.
Vehicle Make : Volkswagen
5 out of 5
5/15/2022
Great staff especially Jessie and Julia. The car repair was great!
Iona K.
Vehicle Make : Mercedes-Benz
2 out of 5
5/13/2022
Customer service (follow-up, schedule, information, communication) needs significant improvement. We have decided not to refer your company to friends & family due to the poor customer service experience. Your customer service receptionist is significantly impacting your referral business and your business is losing return customers and potential future customers.
Marck B.
Vehicle Make : Ford
5 out of 5
4/3/2022
Professional and curteous! Went above and beyond reaching out when there were questions and concerns.
Hyung L.
Vehicle Make : Infiniti
5 out of 5
4/3/2022
Thanks
Susana N.
Vehicle Make : Toyota
5 out of 5
3/29/2022
Good job
Thanh N.
Vehicle Make : Toyota
4 out of 5
1/24/2022
The entire team was just wonderful and professional! From Julia to Miguel, they had made the experience so smooth with the paperwork, rental car and the work done to it also. My car was done within the amount of estimate and I couldn’t be any more than happy and confident to have it worked on by this shop. The car came out like a brand new car!! Thank you again for the wonderful experience.

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