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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 439 reviews 80%
4 star 52 reviews 9%
3 star 11 reviews 2%
2 star 16 reviews 3%
1 star 31 reviews 6%
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(All Vehicle Makes)
Gloria B.
Vehicle Make : Honda
5 out of 5
10/14/2024
I appreciated the information provided to me upfront and throughout the process. The quality of the repair work was great. I would definitely recommend Avalon Glendora to family and friends.
Brad H.
Vehicle Make : Audi
4 out of 5
2/8/2024
Very professional and friendly staff. I came here, cause of the excellent work, they did on my wife’s car. Looks brand new!
Dianne M.
Vehicle Make : Hyundai
5 out of 5
1/13/2024
Everyone, from the front desk to the mechanics were kind, knowledgeable and reliable. Thank you!
Edward E.
Vehicle Make : Chevrolet
4 out of 5
12/29/2023
You all did a terrifioc job fixing my truck not only this time but all three times. I like the quality of your work and I will be giving good recomendations to my friends about you. Now if only I can stop stupid drivers from hitting me all the time. Lily in the front offioce was awesome too.
Carrie R.
Vehicle Make : Chevrolet
5 out of 5
7/31/2023
Your team is amazing!! I was super impressed the great customer service at the front desk and the great communication through text and email on the status of my car and the manager getting my car done sooner than expected so I could go out of town for my birthday trip! Thank you!!!
Mark I.
Vehicle Make : Toyota
5 out of 5
3/17/2023
Great communication, fast and competent work.
Loren S.
Vehicle Make : Lexus
5 out of 5
3/13/2023
Andy was terrific. He made a nightmare disappear . Thanks Avalon.
Manuel N.
Vehicle Make : Toyota
5 out of 5
2/18/2023
Very professional
Douglas L.
Vehicle Make : BMW
1 out of 5
12/2/2022
I still have issues with the Parking Sensors on the Front Bumper. Car needs to return to be corrected. Please advise when this can occur
Greg W.
Vehicle Make : Honda
5 out of 5
10/27/2022
Good communication. Good results. Car is always returned spotless!
Phillip P.
Vehicle Make : Subaru
4 out of 5
9/24/2022
Andy is taking really good care of us. When I picked my car up there were some scratches on the mirror that was repaired. One of the workers was able to buff it down to minimal appearance. I was satisfied with this. When I was driving home I realized the mirror did not go up or left far enough. I’m a tall guy and I can only see the road in my side mirror. I had my wife take the car back in because I had to be at work. And she needed the car. She is 39 weeks pregnant and has a two year old. It wasn’t easy for her to go in but she made it happen. Andy looked at it and he said he would take care of it. I’m thankful to have somebody kind and competent like Andy helping us. He has given us great customer service. And I am very happy with how I am being treated. Thank you Andy, I will see you soon as soon as my new mirror arrives.
Kacie G.
Vehicle Make : Honda
5 out of 5
9/24/2022
Great work! Super friendly.
Ricardo G.
Vehicle Make : Dodge
5 out of 5
4/1/2022
Fantastic work
Clifford J.
Vehicle Make : Lexus
5 out of 5
3/30/2022
Everything was done in a very professional and friendly manner.
Denisha E.
Vehicle Make : Nissan
4 out of 5
3/27/2022
They made sure i was completely satisfied i appreciate that if i need to use them again i will i hope not lol
Steve R.
Vehicle Make : Honda
5 out of 5
2/26/2022
Great work! I really liked the text message updates. Outstanding customer service. Thank you so much!
Julie G.
Vehicle Make : Nissan
5 out of 5
2/18/2022
I really liked the automated updates I received about the progress of my car! I am very satisfied with the work done and customer service.
Rosalie C.
Vehicle Make : Lexus
5 out of 5
2/3/2022
Great team and very easy to work with.
Jerry G.
Vehicle Make : Chevrolet
1 out of 5
2/2/2022
They took 2 months to repair my suburban plus is missing emblems and some scuff and litle dents they just panted over them
Pamela P.
Vehicle Make : Honda
5 out of 5
12/18/2021
The staff are very helpful and nice. Very knowledgeable and courteous. They give everyday updates.

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