Body Shop

Real Reviews From Verified Customers

Hicela M.
Vehicle Make : Chevrolet
5 out of 5
4/27/2018
Thank you Blake for your service and keeping me updated!
Suzette H.
Vehicle Make : Toyota
5 out of 5
4/21/2018
Literally from my entering the building the Austen Staff were very polite, helpful, & efficient. Blake was my shop technician and he went above and beyond to make sure I was aware of each step that was happening with my car. I also like that there was a Geico & Enterprise representative on site to make the entire process as smooth as possible for the customer. This was definitely a 5-Star experience!
Dandra W.
Vehicle Make : Buick
5 out of 5
4/19/2018
Excellent job done very quickly and professionally.
James O.
Vehicle Make : Scion
5 out of 5
4/19/2018
Blake was was very informative throughout the project. Thanks Blake.
Rachel E.
Vehicle Make : Toyota
5 out of 5
4/6/2018
Blake made sure I understood everything, and made this process as pleasant as possible. My car looks amazing. Blake and the lady at the front desk(I feel bad I forgot her name) had great attitudes and way better customer service than other places I've been. This is my new place to go to get my car worked on. He even gave me quotes on fixing other parts of my car. Blake made a bad day GREAT instead of worse.
Roberta F.
Vehicle Make : Mazda
5 out of 5
3/31/2018
Austex did a great job with my car. It took a little longer than anticipated, but I am satisfied with how it turned out. Thank you!
Leonel V.
Vehicle Make : Volkswagen
5 out of 5
3/27/2018
Thank you for great communication
Omar P.
Vehicle Make : Ford
3 out of 5
3/27/2018
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Kathy R.
Vehicle Make : Chevrolet
5 out of 5
3/21/2018
From the receptionist (Roxanne) to the body person (Blake), I was treated with the utmost respect and professionalism. I was extremely appreciative of the care that was taken when explaining the process, the work to be done and going over the paperwork when I picked up my vehicle. I would certainly recommend Austex to others. The individuals at Geico and Enterprise were also very helpful.
Timothy M.
Vehicle Make : Volkswagen
5 out of 5
3/16/2018
You can clone Blake and Joe, and have them work at every store. Wonderful guys to deal with.
Robert [bobby].
Vehicle Make : Hyundai
5 out of 5
3/16/2018
Friendly service, exceeded my expectations of when my car would be done. THANKS!
Anthony C.
Vehicle Make : Kia
1 out of 5
3/16/2018
Missed a small area of the bumper that wasn't buffed out and should've been noticed upon final inspection by Supervisor/Manager!
Beverly K.
Vehicle Make : Mazda
5 out of 5
3/9/2018
Professional, thorough, great customer service, fast response and delivery time. Communications were great
Charles B.
Vehicle Make : Hyundai
5 out of 5
3/1/2018
Awesome service Brilliant work
Brenda /.
Vehicle Make : Chevrolet
4 out of 5
2/28/2018
Blake,and the rest of the staff were amazing. Blake kept me in the loop and gave me a play by play. I will come back to Austex for sure.
Cameron /.
Vehicle Make : Toyota
5 out of 5
2/14/2018
Amazing!!
Stephen B.
Vehicle Make : Honda
5 out of 5
2/10/2018
It was great. It is very rare being constantly updated during the repair process.
Lauren L.
Vehicle Make : Honda
4 out of 5
2/10/2018
Everthing was super easy for me. I liked being able to go to one place and not have to worry about talking to my insurance or the rental car place. The employees were very friendly and trust worthy. I also liked getting text updates on the status of my car and I even got my car back earlier than expexted.
Earl S.
Vehicle Make : Nissan
4 out of 5
2/7/2018
Your Service was much Appreciated, I don’t find to many places with this type of Service, Good professional service it’s places like this that I still see hope for our Country.
Rebecca J.
Vehicle Make : Volkswagen
4 out of 5
1/27/2018
Friendly employees. Lightening fast drop off and pick up. Completed my body work in just two days!

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