David M.
Vehicle Make : Jeep
Good work, nice people and great service! Car was in and out in no time. Thank you team :)
Christine F.
Vehicle Make : Honda
Very friendly and helpful
David C.
Vehicle Make : Mazda
Great service. The text message status updates were excellent. Saved a lot of my time checking in.
Vipul V.
Vehicle Make : Honda
The service was great. No issues at all.
Akshathamadapur A.
Vehicle Make : Infiniti
Thank you!
James H.
Vehicle Make : BMW
After I got home, I noticed a blemish in the front bumper. Could only notice it in certain lighting conditions. Went back, and they took care of it
They did a great job - car is like new. They were very friendly, helpful, and communicative.
Benjamin L.
Vehicle Make : Cadillac
Terrible paint job. Would never recommend. You guys damaged the paint and did not repair professionally. Have already reported to Geico.
Kuldeep J.
Vehicle Make : Lexus
Satisfied with the kind of work done to repair the damage related to the collision. Couple of concerns though:
- Text updates on Wednesday suggested that everything was on track and car would be ready to pick up on Thursday but then got another update that it would be ready by EOD Friday. Did not receive any updates after that. Called the body shop on Monday and got to know that they are still working on it and would send update when it is ready. Got their at 5 pm to pick up the car assuming that the car would be ready.
- Picking up the car I found around 2 feet long crack on the windshield that no one at the body shop was aware of. What they offered was to pay half the cost to get it replaced and have the customer bear the other half and also pay the deductible of $250.
Very dissatisfied with how they handled the situation with cracked windshield.
Cindy G.
Vehicle Make : Chevrolet
Very courteous, great experience, nice work. Job well done and the car looks great. Very thorough. Thank you
John P.
Vehicle Make : Mazda
Repairs were quick and everyone was friendly. The car wash could have been better. There were lots of spots on the interior from cleaner that wasn't wiped off. Besides that, everything was great.
Kimberly P.
Vehicle Make : Toyota
Excellent Customer Service!
Thank you for all your help
Johnny C.
Vehicle Make : Mercedes
Nicely done!!!
Randall S.
Vehicle Make : Toyota
Very professional and convenient
Kamyar A.
Vehicle Make : Lexus
My car is lexus and as rental car, they offered me a corola which I had to pay in order to upgrate it.
More over, my tiers were unbalance afterward which I had to go, spend another extra time to balance it.
They washed my car, but it was a messy wash which left stains+dirty interior.
There we some left over work which I had to mention when I was picking it up.
Melanie H.
Vehicle Make : Mazda
i love that they completely took care of everything, including a full detail of the car prior to pick up. The process was well explained when I met with the Geico Rep. I was keep aware of progress by regular emails, and everything happened per the estimate, i.e. price and time! Easy and smooth process. Loved it!
Robin D.
Vehicle Make : Scion
Thank you for great service
David V.
Vehicle Make : Volkswagen
Thanks for a great work done in a record time!
Sunghyun K.
Vehicle Make : Toyota
Thank you for your processing. All of you are nice. Thank you again.
Linh B.
Vehicle Make : BMW
Robert is a star. Beautiful job on my BMW. Thanks.
Nancy O.
Vehicle Make : Toyota
Very professional service. Thanks for the quick turn around! Nice work.
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