Mountain View Body Shop

Thanks - appreciate the message. After I picked up the car Tuesday I drove home and parked. Used the car Wednesday - noted that the FOB Auto Unlock was not working on the drivers side and the side mirror adjustment was stuck as well. When I went to start it Thursday 6pm - nothing - battery was entirely drained. AAA came to jump it - successful but came Fri morning as well as they double booked. Guy on Friday morning was quite knowledgeable - fixed the window issue (drivers side button did not work for passenger side - but passenger side button worked) - it had to be reprogrammed. Said likely that instead of disconnecting the battery at the shop - ran the battery down while working on car OR created a short when putting doors back together and that ran out the battery. In any event - it was a brand new battery (Oct 7th) and he recommended asking for a replacement (my Dad confirmed this today - has good auto knowledge - unlike me) as for a battery to be completely run down - that does do damage.Back to my FOB problem - which I contacted your shop on Wednesday and was told it would take about 10 mins to fix and I could come by on Fri at 5:30 after dropping off my daughter at Cubberly for soccer. I showed up today and was told it was too close to closing and could I come back some other time. That kind of put me over the edge and I unloaded on the guy that was there. I get the car back with 2-3 things wrong and then I have to make time again to come and deal with this after wasting 2 hours with the battery and already having come to your shop to pick up my car back on the 24th (miscommunication) and wasting time then. This is a LOT of bad luck.

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Please do not contact me

Service was speedy and well done

Thank you for the good service. If I have to suggest one thing, I would like to say that if the rent care would be ready in time, it would be better. Anyway, thank you again.

The repair was done well. Unfortunately my car key fob was lost during the repair but a new was purchased and reprogrammed. A brake light was also replaced. The staff were very courteous and efficient.

The staff is amazing,quick service

Would highly recommend Mountain View Body Shop. I received a quote and date of when my car would be ready for pickup. The shop had my car ready on the specified date. They aslo sent me text updates on the progress of the repair. Excellent work on the car - I was very pleased.

I answered this several times. Satisfied with work. PLEASE STOP SENDING THESE! Diana Collins

Great and thorough job!

Quick job done and you even adjusted a few extra things on my car for me without charging extra for it. Great service!

Job was well done. Thank You.

Good job and I would recommend the shop to my friends

My car got stolen due to the shop’s negligence

Yes I was completely satisfied with the work that was done I want to say thanks to the team that was helping me very good job I will be sending other people your way once again thanks for the hard work getting my vehicle back on the road

I was completely satisfied with having you repair my car.

Wonderful personnel, wonderful follow-thru, and outstanding repair service. Like it never happened. Thank you!

Wonderful service. Fantastic precision work.

I am very satisfied with the job performed at your body shop. And I really recommend!

Great job on repairing my car and customer service! Highly recommended!