Service King Monterey Park

Excellent customer service beyond satisfaction!

Thoroughly done

Everyone at service kind was great! They made me feel very comfortable leaving my car with them and kept me updated at every step of the way, thank your Omar, for all your help and to every one else who made it happen and worked on My car. I really appreciate all your help.

Omar was a great contact at the service center. Repairs were great. Car feels like new. Thanks

Thanks

First and foremost I went there because of my insurance I picked that out because it was a close location to where I live. .when I first got there I made it very clear that I wanted to repair my window but that I wanted an original Honda piece . ..Omar the technician at Service King in Monterey Park said yes of course it's going to be the original piece and gave us a price quote of about 250 for just the window and in my opinion It was very cheap because I called Honda and they said it was going to be about $330 for just the window so I confirmed again with Omar about it being the original piece and he said yes at the end of the day I confirmed with him about 7 or 8 times about it being an original Honda piece .. Because I was surprised the price was so low since the price was going to be so low I was going to end up saving money so I decided I wanted to get a dent on my car repaired I thought it would be about $600 but Omar said and that he can make it cheaper by just taking the dent out instead of repainting it but that it would be a third-party service because the guy that takes care of those repairs travels around various service shops Omar then said he would get me a price quote as soon as the guy showed up ..well even though my car required only a window repair and a dent repair it took almost 2 weeks to get fixed there was a problem regarding the window I guess where they ordered it first it didn't arrive then they had to reorder it from another place and I had to wait two more days for it to arrive and get fixed that wasn't the only problem the problem is that when I got there and saw my car the window piece wasn't an original piece I even asked them again is it original and he thought he fooled me by telling me that it is original but that since it didn't go through Honda it doesn't have the Honda stamp ...the only reason I ended up choosing that shop was because of the price he gave me but he told me it was going to be an original piece I am very very dissatisfied not only did I wait 2 weeks but I received something that I didn't get guaranteed and I had to pay a higher price than I would have at another shop where the window was going to be $125 and the service was going to be $50 so that was going to be $175 and done in 2 days ..not 2 weeks!!! I am very displeased and I will never be coming back here or recommending people to come to the shop! I don't know how someone ..an employee to be exact can guarantee you something and then not follow through with what he guarantees but charge you the price of an item that wasn't given to you.

Car looks clean and shiny like new! Thanks!

Danny is amazing!!!!

Never a good time when the car has to be taken in for body work. My insurance company gave me a list of body shops and after a little due deligence I picked Service Kings in Monterey Park. My experience with them exceeded the positive reviews I read. My car was ready sooner than promised and was detailed and ready for the streets. Even my engine was steamed cleaned. My car is 3 years old and looks brand new now. So yeah, I’m very happy with Service King and the work they did.

Timely service, communication from beginning to end, updates all through the process. Professional staff all around from front desk to service body shop department. Quality of work was excellent, body work, painting and reassembly. Thank you for the outstanding service, I would highly recommend Service King to my friends. Marc R

The beat service anywhere?

I got updates of my vehicle and follow up phone calls. My car was ready fast and quick .thank you

The staff at Servive King are remarkable. Danny always kept me updated. He was easy to work with. Very personable. Belle And Sylvia were friendly and efficient.

Excellent customer service! Great work!

Omar and everyone at Service King is amazing. My car is perfect again and it was ready ahead of schedule. Thanks!

This was my first time coming to service king and my experience was great. Everyone’s was super nice and really helpful. John was the one who inspected my car when I got there and he kept communicating with me by phone and text messages on he status of my car. I like how they were done way before the due date and they even took care of the rental going back. Such a smooth and pleasant experience.

Job well done. I appreciate the constant update on the status of the repair. Great hospitable staff.

Very friendly and professional

John did a great job with keeping me in the loop. Was very satisfied with the service and repair. The free wash and wax coat was a great add-on- my car has never looked better!

Danny and John (?) were great! Danny kept me updated on my cars repairs and I’m so happy with how everything turned out.