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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 613 reviews 81%
4 star 51 reviews 7%
3 star 27 reviews 4%
2 star 26 reviews 3%
1 star 41 reviews 5%
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(All Vehicle Makes)
Steven V.
Vehicle Make : Cadillac
5 out of 5
12/13/2014
Looks great and completed on time
Claudia R.
Vehicle Make : Toyota
5 out of 5
12/11/2014
Thank you !!!! For take care my car ...I'm so happy with you guys (very friendly people) thank you very much !!!! ???? ???? ???????
Jerry W.
Vehicle Make : GMC
5 out of 5
12/10/2014
My GMC looks great. Thanks for a job well done
Jon M.
Vehicle Make : Subaru
5 out of 5
12/10/2014
Good service from all Mastercraft personnel I dealt with.
Dorothy G.
Vehicle Make : Ford
4 out of 5
12/6/2014
When I got into my car it was like brand new like when I first got my car. Thank you to everyone that fixed and cleaned my car. Thank you for waiting until I got paid to pay my part. God bless now and always. :)
Derrick B.
Vehicle Make : Acura
5 out of 5
12/5/2014
I was pleasantly surprised by this experience. The technician texted me with daily status reports, keeping me constantly informed on the progress they were making with my car repairs. When the work was finished picking my car up was painless. Thank you.
Luis V.
Vehicle Make : Nissan
5 out of 5
11/27/2014
Great service, with a great staff. Loved the updates I received everyday about my vehicle via email would recommend this place to anyone.
**** H.
Vehicle Make : Toyota
1 out of 5
11/25/2014
I submitted a paper survey before I left the shop, but should have waited. After a more thorough inspection, I saw the top plastic trim on the tailgate was not replaced. The old damaged trim was put back on. Replacing the tailgate, but putting the old trim back on doesn't make sense. That led me to check the locking mechanism. It would lock, but not unlock. I had to look at the internal mechanism to unlock the tailgate. Everything else was fantastic, including customer service, loaner, and the rest of the work on my truck.
Hachem A.
Vehicle Make : Honda
5 out of 5
11/25/2014
Very hospitable place. All staff were very concerned about my situation. They keep me informed throughout the process. Text messaging was a great addition to your communication. Thank you
Robert B.
Vehicle Make : Honda
5 out of 5
11/15/2014
Looks great. Good communication.
Anita C.
Vehicle Make : Acura
5 out of 5
11/13/2014
We were kept informed of the status throughout the entire repair processes. Great support, service and staff!
Ranjith V.
Vehicle Make : Toyota
5 out of 5
11/12/2014
A job well done!
Michelle R.
Vehicle Make : Volkswagen
5 out of 5
11/1/2014
Staff was very helpful and communicated well
Patricia M.
Vehicle Make : Volvo
5 out of 5
10/26/2014
Great job! Thank you
Peggy T.
Vehicle Make : Ford
4 out of 5
10/20/2014
No comments
Kenneth M.
Vehicle Make : Ford
5 out of 5
10/16/2014
Great service. Thank you
Kellee C.
Vehicle Make : Ford
5 out of 5
10/15/2014
They did an excellent job and were all very welcoming when me and my daughter came in. If I ever need anything done I would come back to them or refer others there as well. My bumper is pretty again!! Thanks again to the whole team!
Kathleen R.
Vehicle Make : Nissan
5 out of 5
10/8/2014
You all got to work on my vehicle right away and kept me updated

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