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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 613 reviews 81%
4 star 51 reviews 7%
3 star 27 reviews 4%
2 star 26 reviews 3%
1 star 41 reviews 5%
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(All Vehicle Makes)
Christie W.
Vehicle Make : Toyota
5 out of 5
9/17/2016
Mastercraft was very professional and did a great job on my car.
Reinaldo C.
Vehicle Make : BMW
5 out of 5
9/14/2016
Jorge and staff were exceptional in handling my claim. I would consider the shop for future non insurance related work.
Amberly C.
Vehicle Make : Chevrolet
5 out of 5
9/2/2016
Thanks!
Justin L.
Vehicle Make : Acura
5 out of 5
9/1/2016
Thanks again for taking care of our family
Brianna R.
Vehicle Make : Chevrolet
5 out of 5
9/1/2016
Great Customer Service!! My car looks brand new! Thank you so much :-)
William R.
Vehicle Make : Dodge
2 out of 5
8/29/2016
They did a bad paint job on my car
Charles C.
Vehicle Make : Toyota
5 out of 5
8/27/2016
Great communication along the repair process.
Mark H.
Vehicle Make : Hyundai
1 out of 5
8/27/2016
Scratch not completely removed and paint imperfections
Keith M.
Vehicle Make : Toyota
3 out of 5
8/23/2016
You sent a lot of annoying texts, I appreciate the fact you send updates. But once everything is done let it go. When I finally sent stop, I immediately got another one asking to complete a survey. Knock it off
James G.
Vehicle Make : Volvo
5 out of 5
8/20/2016
Great work. Thanks.
David H.
Vehicle Make : Toyota
5 out of 5
8/19/2016
Very happy
Gene C.
Vehicle Make : Toyota
5 out of 5
8/10/2016
We have used mastercraft several times and found the work to be done in a timely manner and like the way they keep you updated on their progress,very friendly and they make you understand what has to be done!we can always count on them to get the job done!
Craig B.
Vehicle Make : Nissan
2 out of 5
8/7/2016
Tire pressure light will not go off no matter how much pressure is in the tire
Terry L.
Vehicle Make : Ford
5 out of 5
8/5/2016
Thank you all so very much.
Fritz D.
Vehicle Make : Toyota
5 out of 5
8/4/2016
I appreciate the hard work and working with the insurance company to correct the claim amount. I'd only suggest making it so that the text updates are not automated. It made me think there were no delays when there really were. If there were no text updates I would've called and found out ahead of time about the delay. Overall, great job.
Lynn H.
Vehicle Make : Subaru
5 out of 5
8/4/2016
Your staff kept me well informed on the repair progress and delivered 2 weeks prior to estimate time. Car looks great and passerby can not see that it was damaged. Unfortunatly, I have needed your services twice over 7 years. Both times the repairs were professionally completed. Thanks.
Sean S.
Vehicle Make : Mini Cooper
5 out of 5
8/3/2016
I appreciated your user of text messaging to keep me informed.
Kelly C.
Vehicle Make : Nissan
2 out of 5
7/29/2016
Car alignment is messed up will have to return Monday to get it looked at again.
Joseph D.
Vehicle Make : Chevrolet
5 out of 5
7/26/2016
You all did a fine job! Thank you!!
Jason A.
Vehicle Make : Dodge
5 out of 5
7/22/2016
Jimmy Rules!

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