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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 613 reviews 81%
4 star 51 reviews 7%
3 star 27 reviews 4%
2 star 26 reviews 3%
1 star 41 reviews 5%
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(All Vehicle Makes)
Jennifer R.
Vehicle Make : Honda
5 out of 5
11/16/2023
Great job, great customer service!
Shahram R.
Vehicle Make : Toyota
4 out of 5
11/11/2023
I did talk to two other body shops. Mastercraft Auto Body gave me the confidence right from the start when I spoke with the front desk and then the estimator. I highly recommend them.
Joyce D.
Vehicle Make : BMW
3 out of 5
11/8/2023
100% satisfaction!!
Jose C.
Vehicle Make : Hyundai
4 out of 5
11/3/2023
This place is a daimond in the rough. I am very satisfied with the service and the communication was flawless. I felt at ease every step of the way. The process was simple and I was able to get my vehicle taken care of in less than a week. You guys are life savers. THANKNYOU!!!
Jackson S.
Vehicle Make : Toyota
5 out of 5
10/27/2023
This is my 4th visit. You have always exceeded expectations.
Tammy R.
Vehicle Make : Toyota
4 out of 5
10/23/2023
Mastercraft never disappoints. Our Camry was dropped off and repaired with a new door within 5 days. They stayed on top of the process with the insurance company and kept us informed along the way. Car looks great! We've used Mastercraft several times and will continue for any future needs.
Terry T.
Vehicle Make : Chevrolet
5 out of 5
8/25/2023
Great communication! Had my vehicle finished a day early. Very pleased.
Gary K.
Vehicle Make : Honda
5 out of 5
8/20/2023
Our car was repaired and delivered back to us in the quotted time. The staff was always in communication with us. Jimmie was ????
Mark D.
Vehicle Make : Chevrolet
5 out of 5
8/14/2023
Everyone was very polite and very professional. Kept me informed every step of the way.
Davindar And.
Vehicle Make : Mazda
4 out of 5
5/23/2023
We appreciate the time and attention that you all took with our car - and when things didn't go quite as smoothly as planned Jimmy dealt with us in a very professional manner, and made sure that things were taken care of. We are dealing with one final thing that we believe that the dealership should take care of - but we hope that we will soon have our car back as close to original shape as possible.
Lana C.
Vehicle Make : Toyota
5 out of 5
4/9/2023
Your team was very professional and easy to work with
Robert K.
Vehicle Make : Jeep
5 out of 5
3/13/2023
Professional, thorough, friendly. Just like ServPro - like it never even happened. Car looks great.
Jane P.
Vehicle Make : Honda
5 out of 5
1/31/2023
Everyone was very professional and courteous. They kept me up to date on completion dates, and coordinated with the rental car company to ensure everything was scheduled. They did a great job!
Robert C.
Vehicle Make : Ford
5 out of 5
1/30/2023
Good job
Fernando H.
Vehicle Make : Honda
2 out of 5
12/20/2022
the work is not completely finished
Diane S.
Vehicle Make : Nissan
5 out of 5
9/11/2022
The work was excellent and done in a timely manner.
Luis M.
Vehicle Make : Nissan
5 out of 5
9/9/2022
This is the 2nd car being fixed for me at Mastercraft. Both jobs were well done! Thank you
Marco P.
Vehicle Make : Dodge
1 out of 5
8/21/2022
Not finish yeah
Bob S.
Vehicle Make : Chevrolet
5 out of 5
7/9/2022
WELL DONE. THANK YOU
**** B.
Vehicle Make : Acura
4 out of 5
6/26/2022
My complete satisfaction is based on the customer service provided by Amanda. I had to take the car back for a new clear coat, and Amanda made it as painless as she could. That said, the shop still left polishing swirls that I was able to remove myself. Amanda is awesome, the finishing tech could pay a bit more attention.

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