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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 613 reviews 81%
4 star 51 reviews 7%
3 star 27 reviews 4%
2 star 26 reviews 3%
1 star 41 reviews 5%
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(All Vehicle Makes)
Sairah I.
Vehicle Make : Honda
5 out of 5
11/16/2017
The text messages and carwose updates were very helpful. The individuals were very courteous and helpful!
Joyce B.
Vehicle Make : Jeep
5 out of 5
11/16/2017
Great communication (texts were convenient). Repairs done quickly. Always available to explain the status of the work. Very professional and courteous. Thanks!
Alexander M.
Vehicle Make : Toyota
1 out of 5
11/16/2017
This experience by far has been the worst and I do not like the resolution that took place. Not happy at all and honestly very dissapointed
Ronald C.
Vehicle Make : Ford
5 out of 5
11/11/2017
Once again they did an exceptional job repairing my vehicle. Did it in the estimated time. Exceed my expectations.
Evelyn G.
Vehicle Make : Toyota
5 out of 5
11/3/2017
Considering the fact that our need to go to Mastercraft was due to an accident, I have to say that I was pleasantly surprised that Mastercraft’s staff was so kind to deal with, they were knowledgeable about what needed to be done, & were so efficient getting our car back to us in perfect shape...ahead of schedule! Jimmi was great to deal with as the service rep. We’re very pleased with their work. I drove away thinking this is the easiest thing I’ve had to take care of in a long time. Getting the rental car right there meant no hassle. I will highly recommend Mastercraft to my friends!
Jennifer W.
Vehicle Make : Toyota
5 out of 5
10/31/2017
This was an awesome experience! I was able to get my car rental and get the body work done on my car and one easy place. I was notified by phone call or text daily about the status of my car. Highly recommend Mastercraft!
Christopher R.
Vehicle Make : Toyota
5 out of 5
10/31/2017
Awesome job and great customer service.
Dennis S.
Vehicle Make : Nissan
5 out of 5
10/27/2017
Looks really good
Roger S.
Vehicle Make : Dodge
5 out of 5
10/16/2017
Excellent service. Excellent work.
Pamela B.
Vehicle Make : Kia
5 out of 5
10/12/2017
Excellent we would not use anyone else
Joyce C.
Vehicle Make : Toyota
5 out of 5
10/12/2017
I would recommend Mastercraft to anyone else I know that needs their car repaired
Earland A.
Vehicle Make : Jeep
5 out of 5
10/6/2017
Excellent craftsmanship and excellent customer service. What more could i ask for?
Joelle B.
Vehicle Make : Mitsubishi
5 out of 5
10/6/2017
It looks brand new where the damage had been! My car was significantly cleaner on the inside, too, no longer a graveyard of my toddler's Cheerios and goldfish. I got text updates and phone calls and the rental process was smooth. It couldn't have gone better!
Pedro I.
Vehicle Make : BMW
5 out of 5
10/5/2017
Exelent job, great service
Steven O.
Vehicle Make : Toyota
4 out of 5
10/3/2017
Just wish the vehicle had been washed
Latavia J.
Vehicle Make : Kia
5 out of 5
10/3/2017
The workmanship on the repair of my car was remarkable! I also received great customer service!
Cherelle C.
Vehicle Make : Kia
5 out of 5
9/28/2017
Everyone was very nice. Process was very smooth beginning to end.
Susan H.
Vehicle Make : Kia
5 out of 5
9/28/2017
Great job thanks. Will recommend your service
Jeffrey K.
Vehicle Make : Toyota
5 out of 5
9/16/2017
Everyone was great to deal with. Very professional and courteous
Maqsood A.
Vehicle Make : Honda
5 out of 5
9/13/2017
Great work guys!

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