Lord N.
Vehicle Make : Acura
One of the best customer service around.
Leonila V.
Vehicle Make : Toyota
Minor body repair should have a shorter turn around repair time. However the job is satisfactory.
Patrick L.
Vehicle Make : Toyota
Job well done. Thank you.
Maureen F.
Vehicle Make : Audi
I paid 100 to have my car detailed. Dirty rims and windshield no better then a 12 car wash. Cooks offered to redo but since I don't live in Pasadena that was not an option. They should have refunded my money after I sent pics of dirty rims. Would never recommend cooks!!
Nancy S.
Vehicle Make : Chevrolet
Giovanni updated me frequently about the status of my car. Very professional and nice.
Julie F.
Vehicle Make : Honda
Job well done.
Business N.
Vehicle Make : Land Rover
Everything was fixed so nicely and they were constantly updating me throughout the progress. Not only that but the customer service was phenomenal.
John C.
Vehicle Make : Jeep
I am generally very pleased with the service and meeting the deadline. But, the rear tail was not replaced, so I am waiting on your team to contact me as to when it will be replaced.
Michel M.
Vehicle Make : Toyota
I appreciate the way Mr. **** kept in touch with me daily about the progress of the car.
Thank you.
Laura C.
Vehicle Make : Dodge
The original and second repair were not satisfactory and resulted in unrelated problems. However, Chris Rose intervened and Luis at the Duarte shop made sure it was all resolved. I was happy with the end result.
Ronald O.
Vehicle Make : Toyota
They were amazing and helpful. This is my first car and accident- so I was really nervous. They talked me through it and were very kind, especially Nick!
Teresa K.
Vehicle Make : Audi
Nick Contreras was very attentive and helpful. Thank you.
Joanne F.
Vehicle Make : Porsche
Perfect
Carrie W.
Vehicle Make : Toyota
My car is making a loud noise when going over 40miles an hours I had to take it back they had to keep my car now I have no transportation until it's repaired
Jennifer L.
Vehicle Make : Land Rover
Amazing service.
Joyce J.
Vehicle Make : Toyota
Nick was super helpful throughout this whole process. My car was delivered in a timely fashion and the detailing was a very nice touch. All my questions were answered in a professional manner. I loved the text and email updates. Every person I encountered there was extremely helpful. I will definitely recommend this establishment to anyone needing repairs or body work. Thank you!
Sok Tae.
Vehicle Make : Honda
Great job! Kept me updated on a regular basis and nick was extremely nice.
Janean S.
Vehicle Make : Jeep
Couldn't have been more pleased with my experience at Cooks Collision. From my initial call to schedule repair service to final pick up this afternoon, everything was seamlessly arranged between my case manager and independent rental agency for my convenience. Throughout the process, I was regularly informed regarding the progress being made with both text messages and phone calls. Flawless body work, exterior paint and full interior detailing resorted my vehicle to better than new condition. So incredibly thankful for Nick's help and expertise in managing my case from start to finish.
Brent H.
Vehicle Make : Honda
Nick was great. I felt taken care of and communication was good. The office staff was very friendly as well.
Ignacio A.
Vehicle Make : Ford
Good service, explained everything that was going to happen. I loved the texting and letting me know, the body work was superb. I highly recommend them.
Social