Charlie Obaugh Buick GMC Mazda

I was pleasantly surprised when I got back into my vehicle that it had been cleaned and vacuumed. It had a very nice smell. I really appreciated that extra effort.

Finished a day early. Very friendly and concerned for me. I noticed more damage that I had overlooked and they said to just bring it back in and they'd take care of me.

The crew at the body shop went above and beyond on the repair to my Jeep Cherokee. Kim and the staff in the front office were great to work with, and the technicians in the shop made the front of the Cherokee look literally like new. Thank you!

Expert workmanship; superb customer service! Thank you!

Paint was not done right. I had to turn in my rental car before I came out to view it and now I have to get another car to go to work tomorrow and hopefully it'll be ready then on Thursday afternoon. But I'm not happy with what I saw when I got there and there's no way your people didn't see it before I did. No one really looked at my car before I was called to come get it.

I appreciate the push to get my car done as soon as possible as I depend on it for my business. I also appreciate your customer service at keeping me posted ...,good PR on your part. Thanks for your help and for making me feel as if I truly matter. It doesn't take much time on your part; but it is a very effect business practice.

The Staff was very friendly and stayed in communication about the status of the repairs during the entire process. It was an excellent experience overall and my car looked brand new when I picked it up! Thank you!

Kim and his teambarebsomenof the most professional people. I had a wonderful time woring eith them to get my car repaired. I would highly suggest the Charlie Obaugh repair team to anyone who needs quality and freindly service done. I am very satisfied and I give my sincere thanks and referral to them. Stephanie P

Even though the reason I had contact with the staff was an unpleasant one, an auto accident, they made it a pleasurable experience and I would recommend this shop to anyone,thank you.

I had asked about getting the interior of the car cleaned while the car was with Obaugh's, and even offered to pay for this service. I was assured that was not necessary, and that there would be a complimentary cleaning. The cleaning did not Get done. The staff was very nice, helpful, the arrangements with Enterprise went smoothly, the repair job looks great. But their hours of 0800 to 1700 with no Saturday hours, make it hard for those of us who work.

As I told Kim, i really liked the emails keeping me updated about progress on my car. The car looks great! Mary Ann Stripling

The work was well done. The staff was very polite and thoughtful. The work was done on time. All of those things matter to me. Elaine M

Received several e-mails that auto would be ready on Monday, November 16. We trusted this correspondence and drove from Florida (13 Hours) on Monday to pick up auto at 5 P.M. Auto was not ready and rescheduled for Tuesday, November 17. Auto was not ready for us to drive back to Florida until 5 P.M. on Wednesday, November 18. Although we were reimbursed 110 for a single night of extra lodging on Monday, the truth is between two extra nights of lodging, meals, and Kennel costs in Florida, we incurred nearly 400 in extra expense for the delay in receiving our Honda Civic. The engine light was on for the entire trip back and when we went to a Honda dealer in Florida, we incurred a 99 charge to resolve the issue which was that codes and sensor programs were not properly plugged back in. Obviously the auto was not road tested and quality checked prior to delivery to us. How do you want me react with this situation. Richard Kowalski

Car looked amazing. I was am so happy. Thank you.

The people I had direct contact with were very dedicated to excellent customer service (Kim and Fay). The check-in and check out were very well organized and seamless. My car was finished when promised. The repair job was beautifully executed. My car was also very clean when I picked it up. I would recommend you to anyone! Thank you for a positive experience!

Did have to return once for recharge of AC but I was seen quickly and was on my way soon

They were great about making sure my the car was done at a time that worked with my schedule. When I dropped the car off, they even made me coffee!

Charlie Obaugh Collision team was awesome. If we run into anymore problems of cars needed to be repaired we will be coming back to you guys. Thank you so much.

Thank you!

There are no words to use in explaining the wonderful treatment I received. When I was picking up my Honda I received a call that my grandson and his mother were in a car accident. Your team there jumped into overdrive and got me on my way to check on their well being. I can not thank you enough. Keep up the wonderful job.