Body Shop

Real Reviews From Verified Customers

Jill H.
Vehicle Make : Toyota
5 out of 5
7/21/2016
Excellent, no worry service and great work! Thanks so much for a smooth experience :)
Edgardo A.
Vehicle Make : Honda
5 out of 5
7/21/2016
Outstanding job, perfect on attention to details on repair the auto. The job was an excellent and no question about their professionalism. Keep the good work.
Pontea K.
Vehicle Make : BMW
4 out of 5
7/9/2016
Simple good-feeling business transaction. As a new resident to the area, I felt welcome and encouraged to call again. -Aryan Kay
Marilou F.
Vehicle Make : Nissan
5 out of 5
6/29/2016
Absolutely the best service ever! I want to thank you all for an exceptional service!
Stephanie P.
Vehicle Make : Kia
5 out of 5
6/26/2016
This team is outstanding. Happy to work with them and I will return and refer friends to this Team.
Donald H.
Vehicle Make : Chrysler
5 out of 5
6/4/2016
My car looks great! Thanks for the nice clean up that was perfect. It was finished when you said it would be. I also liked the progress reports. It's nice to see folks take pride in their work. The ladies that talked to me when I came in for the estimate were very professional Job well done team ??
John W.
Vehicle Make : Toyota
5 out of 5
6/2/2016
Very friendly staff, great repairs, and quick response to problems.
Susan S.
Vehicle Make : Nissan
3 out of 5
5/26/2016
Stop emailing and calling us after we already have the car back
Tammy C.
Vehicle Make : Honda
5 out of 5
5/21/2016
Your customer service is outstanding and prompt communications are excellent. My review of the work performed is also excellent. I was especially surprised to find the interior completely cleaned...above and beyond my expectations!
Suzanne S.
Vehicle Make : Subaru
3 out of 5
5/2/2016
I was not adequately informed in a timely fashion when my car would be ready for pickup...paper mats not removed after work completed...bill never rechecked until after comment re deductible to be paid until questioned at time of pickup........work performed excellent ..human interaction needs improvement...
Jennifer J.
Vehicle Make : Acura
4 out of 5
4/29/2016
Quick service and friendly folks! Loved the personable interactions and the text updates; so helpful! The one thing that would have been great to know was that our battery had to be recharged twice during service before pickup because of alloting time to replace it. The quick assistance & friendly staff made it an easy problem to deal with, though. Thanks everyone!
Brian A.
Vehicle Make : Mini Cooper
5 out of 5
4/25/2016
Kim is awesome. He really cares about his customers and it shows! If you asked for five stars to be an excellent rating, he'd get seven!
Samuel D.
Vehicle Make : Toyota
5 out of 5
4/20/2016
I appreciated the calls from Kim. You guys have a good business.
Peter M.
Vehicle Make : Suzuki
5 out of 5
4/16/2016
The Charlie Obaugh team was an extreme pleasure to work with. Everyone very friendly. Great customer service! Thanks
Dana C.
Vehicle Make : Volkswagen
5 out of 5
3/18/2016
You guys did a great job!
Eric G.
Vehicle Make : Mini Cooper
5 out of 5
3/17/2016
Kim and his team went the extra mile to overcome some issues that arose during my repair! 5 star service! Thank you Charlie Obaugh!
George C.
Vehicle Make : Honda
5 out of 5
3/12/2016
Repair was professional they took the extra step The staff we're very professional The work was done on time Hoghly recommend them
Ben M.
Vehicle Make : Ford
5 out of 5
3/12/2016
I was very satisfied with the quality work done by Charlie Obaugh, they have outstanding customer care service, are prompt and I would recommend them to anyone in the Shenandoah Valley for auto body repairs!
John H.
Vehicle Make : Toyota
4 out of 5
3/3/2016
I have been very satisfied with my experience at Charlie Obaugh Collision. We have dealt with other repair shops in the past and have experience very long waits - weeks after when it was promised. Here it was completed very quickly - before when they originally thought it would be done. We were also kept appraised via email on a regular basis.
Keith F.
Vehicle Make : Toyota
5 out of 5
3/2/2016
The customer service was excelent. Kim went out of his way to ensure we understood what was going on with the car. I am extremely happy with the service.

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