Body Shop

Real Reviews From Verified Customers

Jennifer A.
Vehicle Make : Toyota
5 out of 5
2/12/2017
Very satisfied. Work done very quickly and very well. Will come to ABRA again if if necessary. Will recommend you.
Susan N.
Vehicle Make : Toyota
5 out of 5
2/11/2017
The team on Kingston Pike mad everything very easy. And Jim and Webbie especially took really good care.
Jorge G.
Vehicle Make : Nissan
4 out of 5
2/9/2017
The quality of the body repairs done on my vehicle was excellent. Customer service was also very impressive, with text updates twice every day (morning and afternoon), Repairs were completed in just 2 days, which isn't the norm in the Knoxville area. Abra even cleaned vehicle interiors prior to delivery which they didn't have to do. Every staff member I dealt with was courteous and respectful trying in every instance to take care of my needs. These outfit is totally committed to 100% customer satisfaction. I will not hesitate to recommend these professionals to anyone needing repairs after an accident. Well done!
Larry F.
Vehicle Make : Ford
5 out of 5
2/9/2017
Excellent service
Michael J.
Vehicle Make : Toyota
5 out of 5
2/8/2017
Great service
Susan F.
Vehicle Make : Subaru
4 out of 5
2/8/2017
Very professional service
Monica L.
Vehicle Make : Honda
5 out of 5
2/4/2017
Jim Byrge did an excellent job of taking care of me and my car. He was always very polite and answered all of my questions with patience and kindness. He went above and beyond for me, and I really appreciate his help. Thank you!
Rhonda B.
Vehicle Make : Ford
5 out of 5
2/4/2017
Very well organized and real quick service. Great staff.
Bertram H.
Vehicle Make : Infiniti
5 out of 5
2/3/2017
They are the BEST! Very professional and very prompt! I will definitely tell my friends about this exceptional business!
Anthony F.
Vehicle Make : Ford
4 out of 5
2/1/2017
Went in for an estimate and I left with a rental car. Jim and Debbie were great with everything. I was updated a couple times a day on the status of the repairs. The car was finished in the time frame I was told. When I went to pick up the car, it was washed, waxed and vacuumed. Simply perfect.
Martha D.
Vehicle Make : Honda
5 out of 5
1/28/2017
Second repair I had to come to Abra. They kept me informed of the process and did a fantastic job.
Jody W.
Vehicle Make : Toyota
5 out of 5
1/28/2017
Everyone was very kind, friendly and just exceptional service! A Thank you!
Carolyn W.
Vehicle Make : Buick
5 out of 5
1/28/2017
Kept me well informed about the progress on the repairs ,very pleased !would recommend them.
Kathy W.
Vehicle Make : Ford
5 out of 5
1/27/2017
Everything was great,everyone was positive,upbeat,more than willing to be helpful and/or answer questions,everything i was told was right on point,the job was right on time or maybe even completed early,my vehicle looked great and they also did a swell job detailing it afterwards, The willingness to be accomodating was exhibited by one and all ,from the ladies in the receptionists area to all the guys,Great Place!Thank You and keep up the good work !
William B.
Vehicle Make : Toyota
5 out of 5
1/24/2017
Chris was terrific. Communication was excellent. Quality if repair also seems excellent. Work completed quickly and even a little earlier than at first predicted. Couldn't have been a better experience
Camille S.
Vehicle Make : Mazda
4 out of 5
1/22/2017
I expected a long time period on the repairs since it was an older vehicle, but they finished it in great time. Even though it was quick, it was not rushed, everything looked professionally done, and i didn't notice any issues, everything worked as it should, and it looked even better than it did before!
**** C.
Vehicle Make : Chevrolet
5 out of 5
1/22/2017
Chris was very informative and it was nice working with him. The lady at the front was very polite, responsive and helpful. Overall it was a great experience and I would recommend the location.
Lamar L.
Vehicle Make : Cadillac
5 out of 5
1/21/2017
Awesome and fast service. Really appreciate the text updates on the progress
Garrett S.
Vehicle Make : Acura
5 out of 5
1/19/2017
Repair was completed swiftly, & on time. Very satisfied with my choice of repair facility.
Robert B.
Vehicle Make : Toyota
5 out of 5
1/18/2017
Chris did a great job! He always kept me informed and answered all my questions quickly. Great customer support!

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