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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 291 reviews 78%
4 star 45 reviews 12%
3 star 8 reviews 2%
2 star 12 reviews 3%
1 star 17 reviews 5%
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(All Vehicle Makes)
Sierra L.
Vehicle Make : Kia
5 out of 5
11/9/2018
I appreciated the expedient service!
Stefanie P.
Vehicle Make : Toyota
2 out of 5
11/5/2018
Great: ****) vehicle much cleaner when it was returned than when I dropped it off 2) Dave Martin was great for coordination, answering questions and providing info I needed to know (but didn't know enough to ask) 3) Dave's coordination and drop off with Enterprise was a huge help and stress relief. 4) I can't tell where the multiple areas of damage were. Beautiful job. Not so great: pick up notification. I received email that vehicle was going into inspection late morning Friday. It still wasn't ready Saturday morning when I called for status. Person answering the phone didn't understand that multiple locations were possible. She simply said "it's here". I had to ask for details where "here" was. She was peppy and helpful, once prodded for additional info. Dave was on vacation, unfortunately. Enterprise Office at nearby Comfort Inn wasn't answering phone, even Enterprise HQ was puzzled what was going on. Overall - will recommend you all to others. But please get Dave's skills spread to other folks.
Jairon N.
Vehicle Make : Toyota
5 out of 5
9/22/2018
Great job thanks to everyone
Sima B.
Vehicle Make : Ford
5 out of 5
9/19/2018
They have done a great job. Thank you
Sanjay J.
Vehicle Make : Ford
5 out of 5
9/16/2018
Thank you so much for your quality customer service. As well for the attention to detail concerning the appearance and aesthetics of the body work done to my 2015 Ford F-150.
Robert And.
Vehicle Make : Porsche
5 out of 5
9/14/2018
Excellent service, quick repairs and attention to details. I could not be more satisfied!
**** W.
Vehicle Make : Toyota
5 out of 5
9/13/2018
The team was friendly and efficient. Getting my car fixed in half of the estimated time was especially appreciated.
Jeffrey S.
Vehicle Make : Toyota
5 out of 5
9/11/2018
Good as new. Great communications. Will recommend to my friends.
Levi A.
Vehicle Make : Nissan
5 out of 5
9/10/2018
Thanks for the professionalism shown.
Nadine C.
Vehicle Make : Chevrolet
1 out of 5
9/10/2018
The trunk key on my remote was broken. My turn signal light was fine and now needs to be replaced. Possible it was just time but also the rear of car was what was fixed possible something was missed.
Jose F.
Vehicle Make : Toyota
5 out of 5
9/9/2018
Excellent all around experience!
Michelle P.
Vehicle Make : Toyota
5 out of 5
9/6/2018
Excellent work and service . Will recommend to my friends.
Lorraine D.
Vehicle Make : Toyota
4 out of 5
8/30/2018
Excellent service from the beginning to finished product!
Richard J.
Vehicle Make : Nissan
5 out of 5
8/26/2018
Great job on the repair. I liked your communication system with numerous updates. I knew where my car was in the process at all times. You even had the vehicle ready sooner than expected. Thanks!
James B.
Vehicle Make : Jeep
5 out of 5
8/24/2018
The job from start to finish was great. Jamie and Alex continuously informed me of where my car was in the repair process. The car looks as good as new! Thanks Jim
Tina W.
Vehicle Make : Lexus
5 out of 5
8/18/2018
Yes you did an excellent job on my vehicle I am pleased
Louann R.
Vehicle Make : Jeep
5 out of 5
8/17/2018
Fairfax Collision is the epitome of excellent customer service and I continue to use them whenever I need bodywork on my automobiles
David H.
Vehicle Make : Honda
5 out of 5
8/17/2018
Great job by the whole team! I'm so happy with the results, looks brand new! I was also happy to have my car cleaned and vacuumed - thank you. Brian was very nice and helpful and made this experience so easy. Would recommend you to everyone!
Daniel D.
Vehicle Make : Ford
5 out of 5
8/12/2018
Excellent attentive service from the moment I stopped in on day one thru pick-up of repaired vehicle. Kept me abreast of status on a daily basis. Would highly recommend.
Arijeet R.
Vehicle Make : Nissan
4 out of 5
8/11/2018
10 out of10.

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