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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 418 reviews 76%
4 star 76 reviews 14%
3 star 9 reviews 2%
2 star 19 reviews 3%
1 star 27 reviews 5%
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(All Vehicle Makes)
Chad N.
Vehicle Make : Ford
2 out of 5
4/11/2018
My truck looks great and the repair appears to be flawless to my untrained eye, aside from the need to smooth out some rough edges on the plastic trim around the wheel well. Unfortunately, I had an unpleasant surprise when I got home and discovered that my key fob was broken. It would have taken a good amount of force to break the metal, so it's highly probable that someone was aware of the damage and pieced it back together. The damage is a problem because I can no longer attach the fob to a key ring; however, I'm even more upset by the idea that someone appears to have covered up the issue. I don't believe this was done out of malice, but it should have been reported since the damage is irreparable. Please call me when you receive this. Chad Neale ****-****-xxxx
Max M.
Vehicle Make : Toyota
5 out of 5
4/5/2018
Very efficient and informative organization. Kept me up to date everyday about my car repair. I would most definitely recommend this company to anyone and will use them again if needed.
Randell T.
Vehicle Make : GMC
5 out of 5
3/28/2018
Top notch service and **** at the front desk is always ready with a smile. Great place as always
Lauren B.
Vehicle Make : Lincoln
5 out of 5
3/23/2018
Always great.
Michael R.
Vehicle Make : Dodge
5 out of 5
3/23/2018
Chantilly Auto Body always does great work for me. I wouldn't go anywhere else.
Herbert T.
Vehicle Make : Nissan
5 out of 5
3/15/2018
Service personnel were very approachable and professional.
Milton W.
Vehicle Make : Ford
4 out of 5
3/15/2018
Lots of feedback and updates. Work appears to be perfect! I will examine closer in good light.
Cynthia C.
Vehicle Make : Ford
5 out of 5
3/9/2018
Thank you once again for the great work, prompt service, and friendly staff.
Veronica P.
Vehicle Make : Infiniti
5 out of 5
3/8/2018
Repairs completed sooner than expected. Thank you.
**** R.
Vehicle Make : Honda
5 out of 5
3/8/2018
Carol Holmes, my POC, and Melanie Ashcraft, my estimator, were wonderful. Matter of fact, everything about your business from the work to everybody there was top notch. I think I've been using you for close to 20 years.
Elizabeth T.
Vehicle Make : Honda
5 out of 5
2/28/2018
This has been my 4th visit to Chantilly Autobody. You all make the stress of auto accidents (not my fault!) and deer damage much less so. Thank you for your professionalism and expertise.
Jon B.
Vehicle Make : Nissan
5 out of 5
2/24/2018
Excellent work. Very timely. Staff was very helpful!
Richard W.
Vehicle Make : Hyundai
5 out of 5
2/23/2018
excellent communication regarding the status of the vehicle. Work on car was excellent.
Terence F.
Vehicle Make : BMW
5 out of 5
2/20/2018
Could not be happier with the work completed by Chantilly Auto Body. Quality body work and painting, perfect paint matching, great communications from Carol letting me know the status of repairs and completed on time. Will definitely recommend them to my friends.
Jamie R.
Vehicle Make : Mini Cooper
5 out of 5
2/16/2018
Loved my experience! Chantilly auto body was fast, gave daily updates and made it a seamless process. Thank you!
Patricia W.
Vehicle Make : Honda
5 out of 5
2/2/2018
Among the best customer service of all companies I have dealt with in all areas - not just car repair. I am happy they are on your preferred list.
Mary Beth.
Vehicle Make : Lincoln
5 out of 5
1/25/2018
Everyone involved was very helpful and responsive. Several employees discussed the rental car options and insurance issues with us to help make the whole experience easier. Carol Holmes provided us with regular updates which was very helpful. The time estimate was very accurate. The whole experience made us feel like a valued customer.
Brian C.
Vehicle Make : Lexus
5 out of 5
1/21/2018
Have used your services a couple of times over the years. You are a professional company that I trust.
Sara R.
Vehicle Make : Ford
5 out of 5
1/19/2018
Your customer service was amazing from start to finish. You kept me informed every step of my cars repairs. My car looks great and I will recommend your auto body to anyone looking for shop. Thank You
Anthony B.
Vehicle Make : Subaru
5 out of 5
1/19/2018
Good service

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