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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 418 reviews 76%
4 star 76 reviews 14%
3 star 9 reviews 2%
2 star 19 reviews 3%
1 star 27 reviews 5%
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(All Vehicle Makes)
Cheryl J.
Vehicle Make : BMW
5 out of 5
2/8/2021
Excellent workmanship, good customer service, works was done on time... what’s not to love!
John T.
Vehicle Make : Vehicle
5 out of 5
2/7/2021
Except for Tesla being slow in supplying parts, it was a great experience.
Conrad U.
Vehicle Make : Honda
5 out of 5
2/5/2021
The team did a great job! This is my 5th repair done at Chantilly Autobody over the last 15 years! Keep up the great work!
Kari N.
Vehicle Make : Ford
3 out of 5
1/28/2021
Only issue found after delivery was the headlight needed to be adjusted.
James P.
Vehicle Make : Honda
5 out of 5
1/27/2021
As usual, your work was outstanding and I am a very satisfied and returning customer. A special thanks to Ashley; She is very professional and accommodating. Great Staff! R/ James P
Raymond H.
Vehicle Make : Ford
2 out of 5
1/26/2021
Have been using CAB for years. At pickup there was a wire hanging from under the dash. The person who delivered the truck abruptly told my brother not your problem they did not go near the dash. Except you did to test and try to find a seatbelt fault. Turns out after taking truck to a Ford dealership it was the cable to hook to the test set and whoever tested for the seatbelt fault did not put it back. Instead of helping my brother whoever delivered they truck took a defensive not our problem position. Wrong for any customer especially for one who has made you 1st choice
James J.
Vehicle Make : BMW
5 out of 5
1/23/2021
While most things went very well, quality control could be beefed up. We need to bring the car back.
Fredric H.
Vehicle Make : Nissan
5 out of 5
1/20/2021
Repaired quickly, reasonable cost. Friendly and responsive staff. I am completely satisfied. Great job everyone.
Wilson N.
Vehicle Make : Jeep
5 out of 5
1/19/2021
Great work and good customer service kudos to kenny he kept informed of the status of the repair through the process.
Venkat K.
Vehicle Make : BMW
5 out of 5
1/15/2021
Thank you
David W.
Vehicle Make : Honda
3 out of 5
1/15/2021
Met every commitment....scope of repair, quality, timing and cost.
**** L.
Vehicle Make : Infiniti
5 out of 5
1/12/2021
Excellent service. Great work.
Chris M.
Vehicle Make : Toyota
2 out of 5
1/6/2021
Truck was given back with dirt in the clear coat. It was fixed the same day. The compound and DA used to cut the dirt left the clear coat hazy so I brought it back and it was fixed that day. Jerel and Carol did a wonderful job ensuring I was satisfied. I’m concerned about the longevity of the clear coat after the compound to a fresh clear coat but I should have a lifetime warranty. Thank you Jerel and Carol for taking care of me!
Diane W.
Vehicle Make : Hyundai
5 out of 5
1/3/2021
Car repairs look great and process was easy and fast.
Salvatore M.
Vehicle Make : Ram
5 out of 5
12/29/2020
Great service and my truck looks awesome. Thanks.
Miguel C.
Vehicle Make : Suzuki
5 out of 5
12/25/2020
The only thing I can say is to thank all the members who with their hard detail and great work have managed to do a good job in the repair of my car
Anoop P.
Vehicle Make : Honda
1 out of 5
12/24/2020
The quality of the work was satisfactory. I am happy about the repair. But during the process there wasn’t enough communication. Also the time taken to repair was very long. On paper it was 2 days but in reality it was 2 weeks.
Kaitlyn G.
Vehicle Make : Toyota
5 out of 5
12/23/2020
Wonderful experience, would definitely recommend.
Brenda W.
Vehicle Make : Toyota
4 out of 5
12/19/2020
Communication on the day of pickup could have been better, but the team worked together to get me my car so I wasn’t late for my doctor’s appointment. Seemed like whoever was responsible for my car that day left the premises without clearing it and wasn’t answering his phone. Bottom line, though, I got it when I needed it! Thank you!
Maria B.
Vehicle Make : Kia
5 out of 5
12/19/2020
I appreciated the communication via email to give me an idea of when the car would be finished! Thank you!

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