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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 418 reviews 76%
4 star 76 reviews 14%
3 star 9 reviews 2%
2 star 19 reviews 3%
1 star 27 reviews 5%
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(All Vehicle Makes)
Becky C.
Vehicle Make : Ford
5 out of 5
2/24/2015
Thank you. The car looks great and I appreciate you keeping me updated on the progress while you fixed it. Also having a rental car desk onsite was very convenient.
Roger L.
Vehicle Make : Toyota
5 out of 5
2/15/2015
Staff at body shop and rental car establishments were great and tops in service. Joanne lambert
Kimberly K.
Vehicle Make : Land Rover
5 out of 5
2/14/2015
Professional service. Very satisfied.
Timothy F.
Vehicle Make : Subaru
4 out of 5
2/12/2015
Once I got to the appt (had to wait 9 days), the repair was done quickly. Also appreciate the clean car upon pickup.
Fred J.
Vehicle Make : Chrysler
5 out of 5
2/12/2015
Excellent
Melissa P.
Vehicle Make : Nissan
5 out of 5
2/8/2015
Car looks great!
Crystal T.
Vehicle Make : Toyota
5 out of 5
2/4/2015
I received information every day regarding the status of my cars' repair process. On the first day in, Kristy helped me deal with the situation in a very warm, calm way.. This really helped me calm down considerably. When I talked with Kenny he was also reassuring and understanding of my questions and concerns. My car is in great shape now and for that I truly want to thank the people in the shop who worked hard to make it all happen. Thank you all!!!
Robert W.
Vehicle Make : Honda
5 out of 5
2/4/2015
The team from the front desk to the person who brought me my repaired van were very courteous throughout the entire process. That is much appreciated. And the communication noting the progress was great.
Walter E.
Vehicle Make : Ford
4 out of 5
2/4/2015
The location (while not "right next door) was close enough to be be convenient. Having the Enterprise desk in the same building made it VERY convenient. I may very well consider using Chantilly Auto Body for other, more routine, work on my car.
Lee J.
Vehicle Make : Ford
5 out of 5
2/2/2015
I am extremely pleased with the repairs on my Mustang. It looked like it just came off of the dealer lot as a new car. My heartfelt praise to the TLC from Christie Greeves and Carol Holmes. They treated me with utmost respect and care. Thank you. LEE JACOBSON COMMANDER, US NAVY (RET)
Laura T.
Vehicle Make : Toyota
1 out of 5
1/31/2015
The paint on my truck is too white (not the same color as the rest of the truck). Your estimate was lower than all of the additional times you called to increase the estimate. 400 to 600 to 1900 even with us declining all, you still managed to raise the cost. I feel your work has been terrific until this time. I have never seen you paint any of our vehicles with a different color than the rest of the vehicle.
Nicholas G.
Vehicle Make : Ford
4 out of 5
1/31/2015
Team was courteous and up front at all times in describing what was taking place with regard to the repair and updating us as to the progress. Upon retrieving the car, we noted that there was a new dent in the hood, the team was quick to accept responsibility and ensure the dent was fixed immediately.
John B.
Vehicle Make : Mercedes
5 out of 5
1/30/2015
Chrissy took great care in her work as well as making sure I was very well taken care of. Great employee
Michael T.
Vehicle Make : BMW
4 out of 5
1/29/2015
I am very pleased with the repair job, the only complaint I have is that it smells like someone was smoking a cigarette in the car and I am trying to get rid of that smell.
Beau B.
Vehicle Make : Ford
5 out of 5
1/28/2015
Thanks again.
Mark B.
Vehicle Make : Hyundai
5 out of 5
1/27/2015
Excellent Service
Robert P.
Vehicle Make : Toyota
5 out of 5
1/25/2015
Thank you for the quick, courteous and professional service. The work looks great.
Carl K.
Vehicle Make : Nissan
5 out of 5
1/22/2015
I appreciated and found informative and helpful receiving your daily updates on the repair cycle on my vehicle. The one on one's with your vehicle repair specialist was also much appreciated. Again, thank you. Carl Kachauskas
Kathleen L.
Vehicle Make : Chevrolet
5 out of 5
1/21/2015
Great communication all along the way, super job as always.
Kelley K.
Vehicle Make : Honda
5 out of 5
1/21/2015
Very fast, professional team.

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