Body Shop

Real Reviews From Verified Customers

Caroline F.
Vehicle Make : Honda
5 out of 5
3/24/2016
Thanks for daily updates. The work looks great!
Barry K.
Vehicle Make : Cadillac
5 out of 5
3/23/2016
The car looks great! Thank you!
William N.
Vehicle Make : Honda
5 out of 5
3/23/2016
Everything went smoothly and quickly. The car looks great. Thanks to Christie, Carol, and all the others who made this another positive, professional experience!
Jennifer T.
Vehicle Make : BMW
5 out of 5
3/18/2016
Friendly, knowledgeable, and great customer service!
Keely G.
Vehicle Make : Nissan
4 out of 5
3/17/2016
I thought the ladies that work at the front desk were very good at reaching my needs. They helped me immediately even though they were very busy. What I wasn't crazy about was the email messages telling me when my car would be done, they weren't accurate. I did like the phone call updates though.
Charles G.
Vehicle Make : Acura
5 out of 5
3/17/2016
My wife and I appreciate the time and efficiency that was given to repairing our car. Thank you, Charles and Kim Graham
Chase B.
Vehicle Make : Dodge
5 out of 5
3/16/2016
My truck looks fantastic. Service was great and I loved getting text message update about the progress of my vehicle.
Nathan T.
Vehicle Make : Toyota
1 out of 5
3/12/2016
The work came out nice but the 586.00 to fix the scratch and scrape on the front bumper seemed very high.
Eric W.
Vehicle Make : Mitsubishi
1 out of 5
3/11/2016
Dropped the **** on ordering parts for a secondary repair. Failed to find the reason for the engine failure.
Donald H.
Vehicle Make : Nissan
5 out of 5
3/10/2016
Hello, Please give a very special thanks to Amanda ****. I have never had better customer service. Amanda "People expect good service but few are willing to give it". Thanks Donald Hamilton
Kathleen K.
Vehicle Make : Jeep
5 out of 5
3/8/2016
Communication is great and the car looks great!
Charles B.
Vehicle Make : Mercury
3 out of 5
3/5/2016
You called to schedule an estimate about 5 minutes after we reported the minor accident on the USAA website! Got the estimate as soon as we could get there. Added rental car to the USAA site, and Enterprise called in 2 minutes! Damaged Tue afternoon - fixed by Thur evening. Very professional operation at your shop. Hope I never need you again, but this was our second time.
Marla S.
Vehicle Make : Ford
4 out of 5
3/1/2016
First of all my car was done in less than half the time I was originally told it would be done and that made me very happy. I loved the fact that Carol called me every week day to give me an update on the progress. All of the staff that I encountered was very friendly, professional, and courteous. They were also very knowledgeable. If I ever need repairs due to an accident, I will definitely bring my car to Chantilly Auto. I will certainly recommend your shop to friends and family. Thanks for a super job very well done. One more thing, my car was very clean, inside and out, when I picked it up!
Ferah S.
Vehicle Make : BMW
5 out of 5
2/29/2016
A huge thanks to your team for fixing my car and working with some of my logistics challenges. Car looks great.
Claire M.
Vehicle Make : Nissan
4 out of 5
2/28/2016
Whenever we have the misfortune of needing a body shop, Chantilly is our choice. Very satisfied customers several times over
Patricia K.
Vehicle Make : Nissan
5 out of 5
2/27/2016
I was very impressed by the daily progress updates. Thank you.
Douglas M.
Vehicle Make : Toyota
5 out of 5
2/26/2016
Thank you for cleaning my car as well as repairing it. Definitely wasn't expecting to see my car clean afterwards!
**** T.
Vehicle Make : Jeep
4 out of 5
2/20/2016
Looks like a new vehicle
Jason F.
Vehicle Make : Cadillac
5 out of 5
2/19/2016
Excellent customer care and communication throughout the process. Thank you.
William H.
Vehicle Make : Subaru
5 out of 5
2/14/2016
I was kept well informed on the status of the repairs. The new paint matched the original paint very well.

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