Sharon K.
Vehicle Make : Ford
My expectations were exceeded.
Lauren Y.
Vehicle Make : Ford
Very satisfied. Car looks great. Big thanks to Angela Lubbers for keeping me informed on the progress. I really appreciated all the time she took to get in touch with me and keep me updated.
John E.
Vehicle Make : Honda
Great customer service, best body shop experience I have ever had. Exceeded all expectations, repairs completed in one day.
Shari M.
Vehicle Make : Nissan
My whole experience at Herb's was great. The staff was great and the speed of the repair was fantastic! Thanks everyone for the awesome experience.
Patricia G.
Vehicle Make : Nissan
I was so happy with my car and was surprised and very happy to see that you guys cleaned the inside as well! Thank you for everything! Really great service!!
Antonio F.
Vehicle Make : Chrysler
You'll were great I thank you'll.
Sandra M.
Vehicle Make : BMW
Not satisfied yet. They are having to repaint some of it due to mottling, but are furnishing a rental car and immediately taking care of it.
Lynn C.
Vehicle Make : Chevrolet
Friends & Family have been amazed with our story of great service. Thanks Herb's for that service.
Steven G.
Vehicle Make : Cadillac
Jaci was awesome. Her professionalism and expertise were helpful throughout the repair process.
Patricia W.
Vehicle Make : Ford
Everyone was very helpful and responsive to my questions and thorough with explanations of what was being done. It was done in a timely manner and with consideration of my expense with the rental care. They finished the car on Friday so I didn't incur a weekend cost on the rental car. They stayed in touch thru out the repair. Very helpful and professional from the greeting when I came in to the salesman/claim coordinator. Thank you
Marcia E.
Vehicle Make : Honda
Looked like brand new. Thank you.
Donald K.
Vehicle Make : Ford
Excellent service, excellent workmanship.
Don Kidder
Marie G.
Vehicle Make : Infiniti
It was a pleasure to work with Herb's. They kept in contact with me and took great care of my car.
Emmy B.
Vehicle Make : Toyota
It took a little longer than anticipated, but you
explained the reason was that the part you were installing didn't fit well, so you had to order a new.
I appreciate that. Everyone I was in contact with was
extremely friendly and helpful.
Robert Z.
Vehicle Make : Kia
All body work business should be done like this. Your card will stay in our glove box.
Rajivkumar A.
Vehicle Make : Toyota
I had really good experience throughout the process of repair except for it took longer then I was updated on email. Also when it was delivered, I have noticed the front bumper had mild misalignment and a lady came who was called by front desk and she was like "what are you talking about it's look fine" in annoying manner. I told her that the bumper is not aligned well and it sticking out little on side and so she said its just a clip holding it so it was like that . I had to insist so she finally took car on the back and had it fixed partially and had minor misalignment still after they adjusted.
Then she told me that because it was the used part and not from the same car, it would stay little but misaligned..
James M.
Vehicle Make : Volkswagen
thanks
Davina S.
Vehicle Make : Hyundai
Hopefully I don't need to use you again but if I do I will.
Talon M.
Vehicle Make : Nissan
I truly appreciate the team keeping me uptodate on all the repairs and explain to me all the issues with my vehicle. Keep up the good work.
Melissa B.
Vehicle Make : Acura
Great customer service and repair job! I really likes the emails sent to keep me updated too. Thanks guys
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