Richard H.
Vehicle Make : Toyota
Courteous, timely and very helpful service!
Billy M.
Vehicle Make : Dodge
Good job and fast a+
Kert K.
Vehicle Make : Ford
Everyone was very friendly and explained everything thoroughly. Really appreciated the daily updates and was very surprised when I got the truck back after it had been completely detailed. That's the first time I've ever had a repair shop do that. Excellent service!
Albert D.
Vehicle Make : Mercedes
EXCELLENT JOB! Completed in one day instead of three -- fantastic service. Thank you so much!
**** B.
Vehicle Make : Chevrolet
Truck looks great! Thanks!
Tonna C.
Vehicle Make : Chrysler
The manager Jody was exceptional. He immediately addressed my concerns and was the ultimate professional. Employees like him will cause people to return for future service.
Cwo James.
Vehicle Make : Dodge
Herb's did an excellent job on my RAM 3500...VERY PLEASED!!
Tina H.
Vehicle Make : Chevrolet
Great service great quality!
Charlene S.
Vehicle Make : Dodge
Great service from the beginning at the door. The receptionist was very welcoming! I appreciated the updates and the final job looked great!
Dennis E.
Vehicle Make : Toyota
Job well done
Thanks
Susan B.
Vehicle Make : Cadillac
Exceeded all my expectations for completing the work and the quality of the work.
Gus W.
Vehicle Make : Fiat
All work was completed in great shape.
Joanne S.
Vehicle Make : Ford
Very great paint job and clean car returned to me
Elvin D.
Vehicle Make : Toyota
The process from beginning to end was excellent.
Mike provided great customer service and support
throughout.
Witine W.
Vehicle Make : Mitsubishi
I loved it. Very courtesy and they always kept me updated. I didnt have to call and i didnt have to worry
Novella G.
Vehicle Make : Chevrolet
My husband already complained about one experience, so we don't care to relive that. However, I wanted to mention that the lady that called me and told me that my car was ready, said that it would be ready at 5:30pm. She called me at 5:04 to tell me this. I get there just after 6 and they were closed!! I drove 20 minutes and stopped to put gas in the rental car. Why would she do that?!!! It was rude and complete waste of my time and money! Why didn't she say they were closing for the day and it would be ready for pick up first thing the next morning. I have saved the call log to show exactly what time she called me also.
Charles T.
Vehicle Make : Volkswagen
The car was steering straight down the road before the repairs. Now it's wandering?
Doyle B.
Vehicle Make : Chevrolet
Your email and telephone communications needs to be better coordinated...but the main thing is the car looks as we hoped it would and drives like it did before.
Be careful that your employees don't feel like they are robots in a system.
Doyle
Dana I.
Vehicle Make : Honda
What amazing professionals! They repaired my car quickly and it looks brand new! Also, the staff at the in-house Enterprise was awesome too. Thank you and I will recommend to anyone that needs body work!
Mary S.
Vehicle Make : Volkswagen
Excellent customer service overall. Some miscommunication between personal phone conversations and automated status emails received which made car repair status, etc. confusing at times. We have used Herb's some years ago and immediately chose Herb's this time based on past experience are happy we did. The convenience of having Enterprise located at your location was very convenient and yor delivery service was exceptional. I hope no more accidents are in my future, but if it happens, Herb's will be my first choice. You have wonderful, helpful employees.
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