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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 150 reviews 84%
4 star 11 reviews 6%
3 star 6 reviews 3%
2 star 3 reviews 2%
1 star 9 reviews 5%
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(All Vehicle Makes)
Irwin A.
Vehicle Make : Toyota
5 out of 5
2/25/2018
I was delighted with the courtesy I was shown and the quality of the workmanship displayed in repairing my car. I Almenoff
Meryl S.
Vehicle Make : BMW
5 out of 5
2/7/2018
Great customer service. Happy with workmanship
Jennifer B.
Vehicle Make : Honda
5 out of 5
2/7/2018
Thank you to the Mullinax body shop for fixing my car so quickly! Being in an accident is a very scary thing, but Dave, Ellie, Bryan and the rest of the team in the body shop made it so easy. There was such clear & accurate communication during the repair. I got my car back today and it is as good as new! I would most definitely reccomend the Mullinax Body Shop to anyone in need of auto body repair!
Colleen R.
Vehicle Make : Honda
5 out of 5
1/28/2018
You guys rocked it! David Shaw the manager helped me and took care of everything. You were easy to work with and got my car back to me 2 days earlier than estimated. Thank you so much! We bought a truck from you and had a good experience so when USAA gave me an option to use you for my repair I did and am glad I did.
Maureen L.
Vehicle Make : Hyundai
5 out of 5
1/13/2018
Ricky , shop forenan, helped transfer my belongings from the rental car to my repared car as I have a back injury. Much appreciated. I was updated via email of the progress along the way which I appreciated.
Johanna V.
Vehicle Make : GMC
5 out of 5
1/4/2018
Excellent job and on time
Terrence H.
Vehicle Make : Ford
5 out of 5
12/21/2017
Your staff is the best!!!
Heidi E.
Vehicle Make : Nissan
5 out of 5
12/5/2017
I was very impressed with the constant communication you provided with phone calls and email updates. It's a sign of great customer service.
Joseph F.
Vehicle Make : Lexus
5 out of 5
11/7/2017
They just need to keep doing what they do to make you feel so well taken care of by caring for you. SUPER!
Shari L.
Vehicle Make : Ford
5 out of 5
10/6/2017
I was shocked at the speed of the body shop getting my vehicle in and out. Great staff from the front desk to the manager.
Francis K.
Vehicle Make : Volkswagen
5 out of 5
10/2/2017
I was surprised that even working around a hurricane you were able to accommodate my repair in a timely manner. David in the body shop was fantastic.
Harry K.
Vehicle Make : Lexus
5 out of 5
9/27/2017
Very well organized and kept me informed of progress Also a terrific washing and efficient transport to rental car agency Thank you
Arnold B.
Vehicle Make : Ford
5 out of 5
9/10/2017
Everyone I met Dave, Ricky and receptionist were extremely courteous and helpful. More importantly they were sensitive to a health issue in my family which required that we evacuate due to the coming hurricane. Our car was due to be completed on Sept 11 Withvonly 24 hours notice the team accelerated the work completing the job on Tuesday Sept 5. We were therefore able to evacuate ahead of the storm and protect an ill family member from the risk of long power outages The repair work looks excellent. Thanks to all
Heiki P.
Vehicle Make : Hyundai
4 out of 5
8/31/2017
The repair took longer than expected
Erica B.
Vehicle Make : Ford
5 out of 5
8/27/2017
The team stayed in contact with me through out the process and the repair was completed sooner than I expected. And as always super friendly service, superb team! Thanks again!
George D.
Vehicle Make : Toyota
4 out of 5
8/15/2017
Everything seems fine. I do think that you should give the customer some time i.e. about a week to make sure everything is good.
Walter B.
Vehicle Make : Volkswagen
5 out of 5
7/22/2017
I loved the friendliness sand professionalism of the staff. As far as I can tell, the quality of the repair work was excellent. David Shaw was particularly helpful!
Stephen B.
Vehicle Make : Nissan
5 out of 5
6/17/2017
Everyone, especially Dave were extremely helpful and nice. Your customer service was excellent! I will recommend Mullinax Ford to all my friends and family! ????
Kenneth R.
Vehicle Make : Ford
5 out of 5
4/28/2017
The car was repaired professional and is in like new condition but, I thought that it took longer than necessary however, I did receive an email stating that the delay was due to parts. All in all, thanks for a job well done
James T.
Vehicle Make : Jeep
3 out of 5
4/15/2017
I was just really surprised that my car was nott washed ior detail before they giave it back to me other than that I was quite happy

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