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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 150 reviews 84%
4 star 11 reviews 6%
3 star 6 reviews 3%
2 star 3 reviews 2%
1 star 9 reviews 5%
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(All Vehicle Makes)
Fred B.
Vehicle Make : Ford
1 out of 5
10/13/2021
Sap and something was on the hood.. took it back to have it removed and now there's a swirl pattern in the hood.. would like it taken care of
Katarina L.
Vehicle Make : Lexus
5 out of 5
9/8/2021
I’m very satisfied with work and costumer services Mullinax provided.
Lance C.
Vehicle Make : Chevrolet
5 out of 5
8/25/2021
Thank you for taking care of the repair while I was out of town. Lance
Georgia D.
Vehicle Make : Jaguar
5 out of 5
7/30/2021
keep up the good work
Kenneth J.
Vehicle Make : GMC
5 out of 5
7/25/2021
Looks great!!!
Ronald C.
Vehicle Make : Mercedes-Benz
5 out of 5
5/25/2021
Ricky did another superior customer satisfaction job on my 1998 Mustang Cobra!!
Christine F.
Vehicle Make : Ford
1 out of 5
4/26/2021
The repairs were delayed and there was not clear communication about the delays.
John N.
Vehicle Make : GMC
1 out of 5
4/16/2021
After the return of my vehicle I discovered that the passenger side cab door handle was broken, I'm certain that your technician damaged it. I can't prove it. $45.00 for the part and 30 minutes to replace so not the end of the world. Bad format on your end.
Gordon D.
Vehicle Make : Honda
5 out of 5
4/9/2021
Very good
Judith H.
Vehicle Make : Mercedes-Benz
5 out of 5
4/3/2021
Very satisfied!!!!
Gail R.
Vehicle Make : Toyota
5 out of 5
3/11/2021
Every one was very helpful
Veannie M.
Vehicle Make : Mazda
4 out of 5
3/4/2021
I was satisfied with the repairs and the paint job that was done . The only thing is the communication wasn't good in the beginning. I had to keep calling for updates
Lauren A.
Vehicle Make : Toyota
5 out of 5
2/13/2021
Receptionist and service writer were very professional and helpful. I think his name was Joey but not sure. I would definitely recommend your body shop.
Michael D.
Vehicle Make : Honda
5 out of 5
1/21/2021
Great job!!!
Wayne H.
Vehicle Make : Mercedes-Benz
5 out of 5
1/12/2021
I was extremely pleased with the work done by Mullinax Ford. During the repair I was kept informed of the progress and was pleasantly surprised when the work was completed before the expected date. My service manager, Dave Shaw was wonderful to work with. He was professional and courteous.
Victoria N.
Vehicle Make : Ford
3 out of 5
9/1/2020
I have received my car back, all is good, please remove me from this automatic emailer. I keep getting emails regarding my vehicle status and have had it back for over a week.
Hang E.
Vehicle Make : Honda
5 out of 5
8/30/2020
Excellent
Luis H.
Vehicle Make : Kia
5 out of 5
8/13/2020
Thank you!
Roger W.
Vehicle Make : Ford
2 out of 5
7/30/2020
Manager Dave is not very friendly. Short and rude on the phone - a bit hostile too. Won’t be coming back.
Michael B.
Vehicle Make : Ford
3 out of 5
6/22/2020
The issue with the car was a Chrysler problem and Mullinax really could not be held at fault for it. I will get another Taurus next time . By the way you should know the 200 also has a water filled door for what I call impact dampening measure

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