Danielle D.
Vehicle Make : Infiniti
Everyone was very welcoming and honest.
Dana S.
Vehicle Make : Honda
everyone was very helpful and made the process quick and easy. They even finished early. thanks!
Christine M.
Vehicle Make : Honda
You made this process as easy and seamless as possible with a personal touch. I manage a team of sales/customer service reps and have high standards for what amazing service is. You guys knocked it out of the park - kudos! Thanks for making this process as painless as possible.
Also - the automated text messages were pretty funny. All in all a great experience!
Michaela B.
Vehicle Make : Mazda
This was the fastest, easiest accident/insurance process I've ever dealt with. I was also impressed by the speed/ease of the rental car process (so much better than what I experienced at the airport last night -- haha!). Thank you for your good communication, thorough service and professional demeanor.
Ruby H.
Vehicle Make : Honda
Car looks great! And was cleaned out so nicely. Friendly staff too. A job.
Charles R.
Vehicle Make : Toyota
10 out of 10. Very polite and efficient.
Thanks. Chuck Roxin
Ryan S.
Vehicle Make : Nissan
You were very communicative, incredibly friendly from the get-go. Wonderful to not be stressed about the repairs.
Darrick B.
Vehicle Make : Acura
Very professional staff and superb results. Thanks!
Christian Paul.
Vehicle Make : Honda
Excellent communication and quick updates of my car's repair status
Tawanda V.
Vehicle Make : Chevrolet
Great job thanks!
Daniel B.
Vehicle Make : Fiat
****) When I was there initially, they asked if I wanted to be kept up to date by email or text. I said "email". But the emails I got were basically useless, and I kept getting calls with updates. I would have preferred to get those updates by email, and for the emails that I did get with no information, that those would not have been sent.
2) It was confusing being called by both Abra and Geico with conflicting information. On Wednesday 4/15 the Abra person called saying "We're looking at early next week". On Thursday 4/16 Geico called saying "we're still on track to be finished tomorrow!" Then Friday 4/17 Abra called again saying "We're still on track for next week". It would be better if they communicated more accurately.
Edward J.
Vehicle Make : Cadillac
Everyone was friendly helpful we had all of our questions answered.
Bruce G.
Vehicle Make : Audi
Absolutely awesome company. Megan is so helpful. Awesome job.
Jacquelyn P.
Vehicle Make : Dodge
Excellent customer service. Awesome people.
Vishak S.
Vehicle Make : Honda
Job perfectly done
Paul R.
Vehicle Make : Volkswagen
Great experience overall
Dawn Y.
Vehicle Make : Toyota
Everyone was super cheerful, welcoming, and very efficient. My car looked great when I picked it up.
Daniel T.
Vehicle Make : Toyota
Great service and took care of everything. very convenient
Clifford P.
Vehicle Make : Infiniti
It was nice to get daily progress updates.
Rosemari O.
Vehicle Make : Nissan
I appreciate all the communication. My vehicle was ready before the promised time which was excellent.
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