Julie A.
Vehicle Make : Toyota
Thank you for a great experience and a wonderful job!
Kendra H.
Vehicle Make : Subaru
I noticed when I got home that the bezel for the replacement fog light does not match the other one. There is a chrome trim around the light which, although it looks nice, is not on the passenger side.
Fiona T.
Vehicle Make : Toyota
Thank you for such a friendly, professional and speedy experience!
Alvaro A.
Vehicle Make : Nissan
Super efficient, helpful organizing rental car. Hope to never have another auto body issue but Abra is where I'll take it if I do.
Britten N.
Vehicle Make : Honda
The customer service was EXCELLENT and the timing was quick and easy. However, when I picked up my car, the turn signal wasn't working any more (it was working just fine when I dropped it off for repairs). I drove all the way home, only to have to return the next day to get the turn signal fixed. I brought it back and everybody was apologetic and it was quickly fixed, but really shouldn't have happened in the first place.
Lisa M.
Vehicle Make : Kia
I liked receiving the updates via text. The staff is friendly and efficient, and I am happy with the work.
Nathaniel W.
Vehicle Make : Honda
Excellent quick service
Tom C.
Vehicle Make : Toyota
Excellent customer service.
Aaron M.
Vehicle Make : Subaru
Fast and great service
Lisa V.
Vehicle Make : Toyota
Quick service and satisfied with results. There were a few issues when I picked up the car but fortunately those were taken care of quickly.
Traci C.
Vehicle Make : Honda
Everyone was extremely helpful and courteous. The texts were helpful as well
Patsy C.
Vehicle Make : Saturn
Fast, efficient and kind. Thank you!
Antonio P.
Vehicle Make : Hyundai
Efficient staff. Fast Service.
Brian W.
Vehicle Make : Toyota
I really don't understand why there was so much confusion and misinformation but this supposed seemless relationship between Geico and you was anything but. I completely disatisfued with the communication with Meagan and the job completed--or not. I won't use again.
Bertha H.
Vehicle Make : Subaru
All people were very pleasant and put up very graciously with my several questions. It did take me a couple days to figure out how to use the online information, but I finally figured that out to see each day's report/progress. The work looks great.
John Z.
Vehicle Make : Toyota
The check in procedure was less than perfect as the computers were down.
Kjersten G.
Vehicle Make : Ford
The attention to details is missing. I have to return to the shop tomorrow because the lock cover on the door is missing - it's obvious to look at and should have been taken care of at the shop. Additionally, the interior handle looks like a screwdriver was used to remove some part and has cut gouges into it - sharp points that were definitely not there when we brought in the car.
Overall, the contact from your customer service manager was fabulous but the workmanship fails to live up to the promise.
Asa S.
Vehicle Make : Toyota
Every step of the process was nice and smooth. Thanks!
Steve J.
Vehicle Make : Toyota
I have the sense that I was overcharged for labor. There Enjoy enough his on the day to do the work that was required.
William Z.
Vehicle Make : Volkswagen
You guys are amazing. Everyone I dealt with was professional and personable.
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