Abra Auto Body Repair of America - Seattle (Magnolia)

The repairs are perfectly done and seamless. No issues there. I just did not feel the representative working with me gave me the attention/respect deserved.

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The team seemed to be on top of everything, making this an easy and painless process. I would definitely consider getting work done here again!

The logistics and utter confusion on people's jobs are less than original. If employees can't work or don't because they quit should not be the customers problem. Need to get better employees or management.

Perfect job, as always

Good repair work. The car was returned after 4 days. We are very pleased.

Brian is one of the best at the Thorndyke location in Seattle. Always great and always use ABRA.

I'm almost completely satisfied, but there's one niggling detail. The body work, mechanical work, and paint are all first class. I'd driven about 8 miles after picking up my car (at moderate city speeds). The tire pressure warning came on. I stopped and looked at all 4 tires, and they all looked normal. There was nothing but keep going as I had two appointments to keep. After the first appointment I pulled into Discount Tire and had the pressures checked. The left rear was 2 pounds low and the other 3 tires were at or slightly above specified pressure. This is a sensor problem. Sensor problems delayed the repair of the car by at least a day. I could not find the control sequence to reset the sensor/warning, but I believe the repair/reset was not completed properly. Is this something that ABRA is not qualified to fix? should I take the car to my Subaru dealer?

Friendly, informative and very quick turnaround.

Customer service could be better. I did not feel that my time was respected. Staff could have been more aggressive in determining when the car would be finished. A simple call to the dealer about whether the part was in would have helped with a return call to me. There were 3 times I asked for a return call but never got one.

Abra's team made everything so easy during a stressful time. Kat at the front desk started the process off smoothly and Kalen worked hard to keep me up to date with the progress of my repair. I appreciated Abra's coordination with my Enterprise rental. Very quick turnaround for my repair and it looks great.

I am amazed at how fast the repairs were made. My car looks AMAZING!!! Kalen was the absolute best!!!

Can’t even tell where the scratches were! The team was very communicative and the whole process was smooth and simple! Will use again in the future!

Efficient. Quick turn around time. Communication was great!

Did a great job of keeping me updated, had repairs done sooner than initial estimate. Completely satisfied!

everything was lined up. All of the ducks were in a row, all the i's dotted all of the t's crossed. Brian and his team did a beautiful job. From checking me in, clear communication, and getting the repair done innone day!

Excellent service. Quick, professional, and trustworthy

I had an excellent experience. Clear communication, professionalism, friendly, and they did a great job on my car.

Excellent job.

Had a truly great experience! The auto work and the customer experience were both outstanding!