Sandoval Collision Center

Our experience was a very positive one. The work looks great. Thank you for helping us with the bumper repair on our Jeep. The Geico people were very courteous and listened to our consernes and were very helpful getting a car rental for us. Thanks again for all your help. Sincerely, Tony Harper.

Took 2 days to get a window installed and after I picked it up realized they hadn't replaced the rim I was charged for. Makes me have to wonder what else they missed? Disappointed, expected more.

There was compound all over my backseat. The staff cleaned it off as soon as I brought that to their attention. All the staff that I came in contact with were very courteous.The actual work done on the car was done well.

Thank you and I am happy to fixd my car ism really aprisaid to gaico

Excellent job, but disappointed in the cleanliness of the car, dusty and windows were very dirty.

Absolutely JOB WELL DONE! I am completely satisfied with Sandoval Buick GMC employees and work done. I will return any and all times if needed. Employees are very friendly and professional. Thank you for your services.

None

From start to finish Sue Kennedy made the experience very easy to handle.The vehicle looks GREAT.

The work was done guickly and professionally. Very pleased with the results

Great team

The paint job is needing redone. A portion did not adhere properly.

Thank you so much

The repairs met my expectations but Geico customers service was AWFUL.

Very difficult to get through to someone on the phone without being transferred to voicemail from operator. I was told my vehicle would be ready before my insurance coverage ran out on the rental car, didn't happen. Had to constantly call in for an update, even though I was signed up for text updates. The multiple days the vehicle was promised to be ready came and went without a phone call to update why it wasn't ready or what stage of repair it was in. Car was delivered to me TWICE with warning lights lit on the dash and no explanation as to why it was not cleared before keys were given to me. I had to take my car to an outside dealership MYSELF to have sensors corrected which should have been done BEFORE I was told my car is ready, which it never truly was. I will NEVER be returning to Sandoval Buick GMC for ANY reason and will NOT refer any friends, family or colleagues to this establishment!

The stuff was very friendly and professional.

Frustrated that it took so long and I needed to continue calling for updates on car.

The whole process went smoothly and I was very pleased with the outcome.

While the repair itself was completely satisfactory, any communication I had was because I initiated it. I don't believe I would have gotten my car back when I did if I had not called multiple times for status inquiries.

I was a little worried going to get my car repaired but Derrek and Mark(body shop MGR) eased all my fears and made it a seamless process. It was so easy and convenient. I am going to recommend all of my friends to this place for their auto needs! Great customer service and kept me informed every step of the way! Thanks again for taking care of Lilly(my car)

Good job thanks