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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 735 reviews 80%
4 star 114 reviews 12%
3 star 20 reviews 2%
2 star 15 reviews 2%
1 star 39 reviews 4%
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(All Vehicle Makes)
Melanie N.
Vehicle Make : Kia
5 out of 5
9/6/2018
Mike was so helpful with making sure I was updated with the work being done on my vechile. Thank you again for the awesome service
Karen S.
Vehicle Make : Kia
4 out of 5
9/5/2018
It truly was very professional. I appreciated all the good input and help. Everyone was friendly and knowledgeable. It went very smoothly. I do have an suggestion, get another Geico poster without the whiteboard and have it so you can shake his hand. My daughter and I took our picture with him. It would be a fun thing, he is famous. Thank you, Karen S
Darlene P.
Vehicle Make : Ford
5 out of 5
9/5/2018
You repaired it so quick! It looks fantastic! Like new! I appreciate it so much!
Kathy M.
Vehicle Make : Honda
2 out of 5
9/1/2018
The tire light came on after picking up my car I had to make an extra trip to Honda to fix it. Drivers outside mirror vibrates and was distorted. Fix auto did pay for Honda dealership to install an original. Which I appreciated My car has a strong left pull and fix auto did not allow Honda dealership to check it. I have to drive from San Juan capistranos to poway to have it checked. It is over an hour drive and causes a lot of stress. I would prefer if fix auto would allow Honda to do the alignment. Everything else looks really excellent. Those are the 3 items I was not happy about
Bhupathi S.
Vehicle Make : Nissan
1 out of 5
9/1/2018
The actual damage was also not repaired. I was told that it’s not included in estimate. Probably your person is going influenced by Geico person
Beverly B.
Vehicle Make : Toyota
5 out of 5
8/30/2018
It was such a pleasant experience to work with a company that is well versed in customer satisfaction. We very much appreciated being kept up-to-date on where we stood with the repairs on our vehicle and especially being kept aware of when we could expect tui have it back. Thank YOU!
Nichole R.
Vehicle Make : Honda
5 out of 5
8/28/2018
The process went quickly and smoothly. I was updated every step of the way. I appreciated how easy everything was and LOVED how clean my car was when I picked it up.
Guilermo R.
Vehicle Make : Hyundai
5 out of 5
8/28/2018
Friendly staff and great customer service. Car looks excellent
Philip A.
Vehicle Make : Lexus
5 out of 5
8/28/2018
Very, very pleasant auto repair experience. Every one was very helpful and nice to deal with. The text updates are fantastic plus my car was done 2 days earlier than expected. Thanks for a GREAT job. Phil Aronoff
Francis P.
Vehicle Make : Toyota
5 out of 5
8/24/2018
I didn’t know what to expect but i like transparency being able to explain everything. I was very pleased with the communication. Great customer service. Thank you.
Leslie K.
Vehicle Make : Honda
5 out of 5
8/22/2018
Always excellent service. People are super nice and professional.
Douglas D.
Vehicle Make : Toyota
5 out of 5
8/21/2018
Fast, friendly service.
Josiah V.
Vehicle Make : Honda
5 out of 5
8/21/2018
Completely satisfied with the work done. Thank you!
Guy L.
Vehicle Make : Ford
4 out of 5
8/18/2018
If I could give you an 11 on a scale of **** to 10 I would. My car came back show room ready. And since my car is only **** year old I was afraid it would never be the same again. I was happily surprised. I will absolutely recommend them to friends and family.
George .
Vehicle Make : Honda
4 out of 5
8/18/2018
Excellent color match on the bumper. Very pleased that it Is even better than the previous color!
Joel B.
Vehicle Make : Acura
5 out of 5
8/16/2018
Thank you gays for the perfect job on my Acura
Khoa L.
Vehicle Make : Ford
5 out of 5
8/15/2018
Kim and Liz were extremely helpful and a great asset to your team. They made my experience with your company exceptional.
Nishit K.
Vehicle Make : Honda
4 out of 5
8/15/2018
Great turn around on completion of the job!
Kelli H.
Vehicle Make : Honda
5 out of 5
8/11/2018
I had a very pleasant experience with fixauto & every person I delt with! although my auto needs were minimal they made feel important & there great customer service was top notch!!! Thank you very much fixauto!!!!!
Ron J.
Vehicle Make : Volkswagen
5 out of 5
8/11/2018
Mario and his team really understand customer service!

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