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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 735 reviews 80%
4 star 114 reviews 12%
3 star 20 reviews 2%
2 star 15 reviews 2%
1 star 39 reviews 4%
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(All Vehicle Makes)
CHRISTINA S.
Vehicle Make : HONDA
5 out of 5
8/13/2019
Jay was great and kept me informed throughout the entire process. Definitely made me a lifetime customer.
RACHEL C.
Vehicle Make : HONDA
5 out of 5
8/8/2019
Daniel is awesome and has great customer service. Not to mention the work was perfect. Thank you!
LINDA G.
Vehicle Make : LEXUS
4 out of 5
8/7/2019
Jay Byers exceeded my expectations in the following areas: professionalism, explaining each step in detail with respect & courtesy. Everything he told occurred just as he said. He texted updates & called also. He is a tremendous asset to your company & models the way for every other employee if they are watching & want to learn. He was personable & sincere in every interaction.
PAT H.
Vehicle Make : TOYOTA
1 out of 5
8/6/2019
I was told the car would be ready on Friday but Jay called me Friday and said it would not be ready till Monday. I do understand that things can happen but all week he had been saying Friday. So it was a little upsetting that I had to wait all weekend.
Valerie D.
Vehicle Make : Ford
1 out of 5
8/3/2019
Our bed cover was installed backwards. I called twice and never got a call back. I want to take my truck to where the bed cover was installed originally. I have lost all trust in your company. Mostly mad about never getting a call back to resolve the problem. There are other small issues as well. Not very happy right now.
JILL D.
Vehicle Make : HONDA
4 out of 5
8/2/2019
Jay was amazing! I asked if it could be finished early and he made it happen! His calm demeanor made us all relax. A big thank you to him!!!
BARBARA C.
Vehicle Make : CADILLAC
4 out of 5
7/24/2019
Thank you Jay, for going above & beyond to get the approval of repairs from my insurance company! I was SO HAPPY to finally get my car repaired and painted correctly! I LOVE the outcome! Thank you again for your service! I will highly recommend your business!
SCOTT H.
Vehicle Make : DODGE
4 out of 5
7/11/2019
thanks for your attention to detail and good customer service. one thing, there is considerable tape residue on the door that was painted; what can i use to get this removed?
ANDREW L.
Vehicle Make : HONDA
1 out of 5
6/24/2019
Need to schedule a follow up to fix wire harness and light hanging out of interior door panel.
Thaddeus M.
Vehicle Make : HYUNDAI
4 out of 5
6/11/2019
Jay did an outstanding job communicating with us while our vehicle was being repaired! He went above and beyond our expectations! The car looks amazing! Definitely brought the “new” back! We could not be more please with the end result!
Ningrit F.
Vehicle Make : Ford
5 out of 5
5/3/2019
Jay provided excellent customer service! We will definitely do future business with your company. All repairs were done just as we wanted.
Melanie H.
Vehicle Make : Kia
5 out of 5
5/2/2019
Jay was so helpful in walking me through the process of getting my car repaired. I felt totally confident in the work being done and appreciate the constant communication. Thank you to the entire team for all of your help!
Charles H.
Vehicle Make : Jeep
5 out of 5
5/1/2019
Jay was great!
Jaime W.
Vehicle Make : Ford
5 out of 5
4/27/2019
Excellent service.
Dipak P.
Vehicle Make : Kia
4 out of 5
4/26/2019
Jay has been for the car process very well. He will call me next week for the touch paint, and the license plate cover.
Manolito C.
Vehicle Make : Mercedes Benz
5 out of 5
4/26/2019
Excellent service .Staff are friendly . Jay very detailed when he explained the repairs done to my SUV.Thanks Fix Auto !!!
Carmel E.
Vehicle Make : Honda
5 out of 5
4/20/2019
Great, fast and friendly service. Made the whole process super easy!
Bryan N.
Vehicle Make : Toyota
5 out of 5
3/30/2019
Amazing service, car looks great!
Peggy R.
Vehicle Make : Dodge
5 out of 5
3/6/2019
We had a prior bad experience with the auto body we were sent to and then we went to Poway Fix Auto everyone there was really helpful and so personable, it made us feel so much better leaving the car in good capable hands. The communication was wonderful. Thanks for the great job and professionism! Peggy R
Minh T.
Vehicle Make : Toyota
5 out of 5
12/8/2018
Excellent communication on the work progress.

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