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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 735 reviews 80%
4 star 114 reviews 12%
3 star 20 reviews 2%
2 star 15 reviews 2%
1 star 39 reviews 4%
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(All Vehicle Makes)
Joe C.
Vehicle Make : Chevrolet
5 out of 5
6/1/2018
Robert, Courtney & the entire team was fantastic! Repairs were completed perfectly & timely.
Janae G.
Vehicle Make : Kia
5 out of 5
6/1/2018
Excellent service everyone was so kind, and the mechanics did a wonderful job with my car
Dawn B.
Vehicle Make : Chrysler
5 out of 5
5/31/2018
Everyone was nice and helpful. My car looks great and the w8rk was done faster then expected. Thank you to Mike and everyone
Nathan H.
Vehicle Make : Kia
5 out of 5
5/31/2018
Thanks, great work!
Jesse G.
Vehicle Make : Nissan
4 out of 5
5/30/2018
They were done with my car faster than I thought and they were greath no one could tell it was damage
Daniel H.
Vehicle Make : Mercedes
4 out of 5
5/26/2018
Everyone was professional, affable, prompt, courteous, and a Team! The most professional and clean car repair facility I’ve ever been in, ever! Ours was an insurance (USAA) job! We have some other work we will schedule with you as well! Plus you are about a 6 minute drive from our home in Scripps! V/r, Dr Dan & Gerda Hatton
Purushottam P.
Vehicle Make : Honda
5 out of 5
5/25/2018
Ryan and Courtney was amazing. Also I got regular updates and I do not have to step in the shop right from the start - that was most amazing experience. Thanks! Keep doing great work!
Samuel L.
Vehicle Make : Toyota
4 out of 5
5/25/2018
I just wondered why Courtney had to check over twice and didn’t seem to believe my deductible was only $400. Otherwise very good service from Robert.
Jason W.
Vehicle Make : Nissan
4 out of 5
5/25/2018
Great service every time! We have been to this Fix Auto 3 times in the past 6 months. Every time is a great experience. This time they told me it would be done Friday, and it was done Thursday. Saved me on a rental! They are rockstars that really know their stuff! 10’s from me! 100% satisfied!!
Carol V.
Vehicle Make : Honda
5 out of 5
5/24/2018
Good customer service.
Jeremy B.
Vehicle Make : Ford
5 out of 5
5/24/2018
Thank you
**** D.
Vehicle Make : Nissan
5 out of 5
5/23/2018
Great communication through process
Robert L.
Vehicle Make : Ford
5 out of 5
5/23/2018
Yes I would like to say that the ladies that answer the phone there are the nicest in the world and you can tell them I said so????????. Also Robert and his team did a GREAT job on my f-250. I would recommend fix auto poway to anybody that needs or asked for a auto repair. Thanxxx to all who worked on my truck
Craig C.
Vehicle Make : Ford
5 out of 5
5/23/2018
The service, communication and overall experience was solid and positive.
Heather G.
Vehicle Make : Nissan
5 out of 5
5/20/2018
Fix auto did a great job repairing my bumper. They made it a hassle free process. Having enterprise there on site was very convenient. Ryan was great to work with and communicated everything very well. I would highly recommend fix auto.
Donna G.
Vehicle Make : Dodge
5 out of 5
5/19/2018
Great service!
Mai G.
Vehicle Make : Hyundai
5 out of 5
5/18/2018
They did a great job. I am very happy with the outcome. I sure will tell friends about my experience with the service at Fix Auto . Thank you. Maia Gerlach
Matthew S.
Vehicle Make : Toyota
5 out of 5
5/18/2018
The entire team at fix auto poway made my expierence so easy and I felt they had me taken great care of. My truck came out beautiful, I'm so very happy
Amber R.
Vehicle Make : Honda
5 out of 5
5/18/2018
From beginning to end the process was easy and handled in the most professionally manner. Elizabeth was fantastic and communication was stellar. I will definitely be recommending you all to any of my friends or family that need body work! Thanks for the great customer service and the fantastic repair work!
Henk O.
Vehicle Make : Subaru
3 out of 5
5/17/2018
I noticed 2 issues with the vehicle when I picked it up, both issues should have been caught during yours and Geico’s pre-pick up inspection; I saw them directly while walking up to the car. The engine hood was misaligned, and a plastic insert was not positioned correctly. But both yours and Geico’s inpection reports were signed off, how can this be? Both issues were resolved in 5 min, but still, why sign off paperwork if you haven’t seen the work??

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